Business Operations Internship

SageNet

2d • Onsite

About The Position

As a Satellite Business Operations Intern, you will gain hands-on experience
supporting satellite and network infrastructure operations that enable
connectivity across distributed enterprise environments. You will work closely
with operations, field services, and engineering teams to improve how
satellite-based services are deployed, monitored, and maintained. You will play
a meaningful role in improving satellite operations and service delivery while
supporting real customer and internal initiatives.

This is a 10-week summer internship (June 2 – August 6) requiring 40 hours per
week of on-site work. In this role, you will contribute to real-world
operational initiatives and projects that directly impact service delivery and
customer experience.

Requirements

• Pursuing a Bachelor’s degree in Engineering, Telecommunications, Information Systems, Business, Supply Chain, or a related field
• Strong interest in satellite communications, networking, or field operations
• Analytical mindset with the ability to evaluate processes and identify improvements
• Strong communication skills, including the ability to clearly present ideas and collaborate with cross-functional teams
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to work in a fast-paced, team-oriented environment

Nice To Haves

• Exposure to networking concepts or telecommunications infrastructure
• Familiarity with process improvement methodologies such as Lean or Six Sigma
• Experience with data analysis or visualization tools such as Power BI or Tableau

Responsibilities

• Work on supporting satellite and network operations under the guidance of experienced team members
• Support monitoring and performance analysis of satellite connectivity systems using enterprise monitoring tools
• Assist in tracking and managing satellite equipment and related network assets
• Analyze workflows related to satellite deployments, maintenance, and service delivery
• Identify inefficiencies in processes such as equipment allocation, field dispatch, and service response
• Partner with operations and field teams to gather insights and recommend process improvements
• Support documentation of satellite operations processes and best practices
• Assist in troubleshooting connectivity or performance issues under the guidance of senior team members
• Help define and track key performance indicators (KPIs) such as uptime, response time, and asset utilization
• Contribute to initiatives that improve service reliability and customer experience
• Prepare reports, summaries, and presentations for operational and leadership teams
• Complete a capstone project or final presentation summarizing key findings, contributions, or process improvements delivered during the internship

Benefits

• Hands-on experience in satellite and network operations within a managed services environment
• Exposure to large-scale, distributed infrastructure and field service operations
• Insight into how satellite connectivity supports enterprise customers
• Experience analyzing operational workflows and improving efficiency
• Regular mentorship and feedback through 1-on-1 check-ins with your manager
• Opportunity to contribute to real-world projects impacting service delivery and customer satisfaction
• Mentorship from experienced operations and engineering professionals

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 251-500 employees