Business Operations Internship

SageNet's Corporate Career Center • Marietta, GA

1d • Onsite

About The Position

Empowering Connections, Inspiring Possibility SageNet is the single, accountable partner unifying connectivity and digital experiences for widely distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.-based Network Operations Centers operate 24/7, and our national field force delivers consistent outcomes from pilot to scale. Trusted connections guide how we work and what we build. On the networking and digital side, it means reliable, secure, and visible systems that keep every store, every screen, and every customer connected. On the human side, it means transparent communication, collaborative problem solving, and long-term partnerships with our customers, teammates, and communities. With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes some of the nation’s largest retail, restaurant, c-store, and financial brands. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto, and Washington, D.C. WHAT YOU’LL DO As a Satellite Business Operations Intern, you will gain hands-on experience supporting satellite and network infrastructure operations that enable connectivity across distributed enterprise environments. You will work closely with operations, field services, and engineering teams to improve how satellite-based services are deployed, monitored, and maintained. You will play a meaningful role in improving satellite operations and service delivery while supporting real customer and internal initiatives. This is a 10-week summer internship (June 2 – August 6) requiring 40 hours per week of on-site work. In this role, you will contribute to real-world operational initiatives and projects that directly impact service delivery and customer experience.

Requirements

• Pursuing a Bachelor’s degree in Engineering, Telecommunications, Information Systems, Business, Supply Chain, or a related field
• Strong interest in satellite communications, networking, or field operations
• Analytical mindset with the ability to evaluate processes and identify improvements
• Strong communication skills, including the ability to clearly present ideas and collaborate with cross-functional teams
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to work in a fast-paced, team-oriented environment

Nice To Haves

• Exposure to networking concepts or telecommunications infrastructure
• Familiarity with process improvement methodologies such as Lean or Six Sigma
• Experience with data analysis or visualization tools such as Power BI or Tableau

Responsibilities

• Work on supporting satellite and network operations under the guidance of experienced team members
• Support monitoring and performance analysis of satellite connectivity systems using enterprise monitoring tools
• Assist in tracking and managing satellite equipment and related network assets
• Analyze workflows related to satellite deployments, maintenance, and service delivery
• Identify inefficiencies in processes such as equipment allocation, field dispatch, and service response
• Partner with operations and field teams to gather insights and recommend process improvements
• Support documentation of satellite operations processes and best practices
• Assist in troubleshooting connectivity or performance issues under the guidance of senior team members
• Help define and track key performance indicators (KPIs) such as uptime, response time, and asset utilization
• Contribute to initiatives that improve service reliability and customer experience
• Prepare reports, summaries, and presentations for operational and leadership teams
• Complete a capstone project or final presentation summarizing key findings, contributions, or process improvements delivered during the internship

Benefits

• Hands-on experience in satellite and network operations within a managed services environment
• Exposure to large-scale, distributed infrastructure and field service operations
• Insight into how satellite connectivity supports enterprise customers
• Experience analyzing operational workflows and improving efficiency
• Regular mentorship and feedback through 1-on-1 check-ins with your manager
• Opportunity to contribute to real-world projects impacting service delivery and customer satisfaction
• Mentorship from experienced operations and engineering professionals

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 251-500 employees