Business Operations & Financial Planning Manager

IGT, a Nevada Corporation•Omaha, NE

3d•Onsite

About The Position

The Manager of Business Operations leads financial, operational, regulatory, and administrative activities within a fast-paced gaming environment. Partnering with the Vice President of Operations and cross-functional teams, this role oversees budgeting, forecasting, P&L analysis, regulatory reporting, billing, staff, vendors, and process improvement to support business performance and growth.

Requirements

Bachelor’s degree in Business Administration, Finance, Accounting, Management, Operations, or a related field required.
8–12 years of progressive experience in business operations, financial analysis, budgeting, forecasting, accounting support, compliance, or operational management.
Strong experience with P&L analysis, budgeting, forecasting, revenue performance, expense management, financial reporting, and variance analysis.
Experience supporting executive leadership with financial planning, operational analysis, reporting, and business decision-making.
Experience preparing, reviewing, or maintaining regulatory reports and compliance documentation, preferably within the gaming industry or another highly regulated environment.
Previous supervisory/people leadership experience required, including coaching, performance management, workload prioritization, and employee development.
Experience overseeing billing operations, financial controls, or related operational processes.
Strong business and financial acumen with the ability to independently evaluate issues, manage competing priorities, and make sound operational decisions.
Demonstrated success identifying and implementing process improvements, cost efficiencies, and operational solutions.
Ability to thrive in a fast-paced, high-activity environment with multiple priorities, changing business needs, and aggressive deadlines.
Excellent written, verbal, presentation, and interpersonal communication skills.
Advanced proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Advanced Excel skills, including financial analysis, forecasting models, pivot tables, dashboards, and reporting.
Experience with ERP systems, budgeting/forecasting tools, financial reporting applications, and business intelligence platforms.
Strong analytical skills with the ability to interpret complex financial and operational data and translate findings into actionable recommendations.
Operates under broad executive direction while exercising independent judgment over operational, financial, compliance, and personnel matters.
Directly supervises assigned employees and is responsible for coaching, performance management, development, prioritization, and workload allocation.
Establishes priorities and allocates resources to achieve departmental financial, operational, compliance, and customer service objectives.
Supports team development and succession planning as the organization continues to grow and evolve.
One (1) or more direct reports, as assigned.

Nice To Haves

MBA, CPA, CMA, or relevant professional certification preferred.

Responsibilities

Manages daily business operations, financial activities, compliance, billing, vendors, reporting, and staff.
Partners with executive leadership and cross-functional teams to resolve issues and achieve business objectives.
Develops and improves processes, controls, reporting, and performance metrics.
Manages multiple priorities and deadlines in a high-activity environment.
Supports annual budgeting, forecasting, financial planning, and operational planning.
Reviews P&L statements, revenue, expenses, staffing costs, forecasts, and budget variances.
Identifies financial risks, trends, and opportunities and recommends corrective actions.
Develops financial and operational reports, dashboards, KPIs, and performance metrics for leadership.
Monitors spending and performance against budgets and forecasts.
Oversees regulatory reporting and compliance documentation within a highly regulated gaming environment.
Ensures compliance with applicable federal, state, tribal, gaming, and corporate requirements.
Maintains accurate records, reporting controls, and audit documentation.
Partners with Compliance, Legal, Finance, and Operations on regulatory matters, audits, and internal controls.
Supervises staff, including training, coaching, performance management, workload allocation, and development.
Establishes goals, priorities, and expectations while supporting employee growth and succession planning.
Oversees billing operations for accuracy, timeliness, compliance, and contractual requirements.
Builds an accountable, collaborative, high-performing team.
Manages vendor relationships, contracts, service expectations, expenditures, and performance.
Supports contract reviews, negotiations, vendor selection, and cost-saving initiatives.
Maintains productive relationships with internal and external business partners.
Identifies opportunities to improve efficiency, reduce costs, strengthen controls, and improve service.
Uses financial and operational data to support decisions and process improvements.
Adapts to organizational transformation, changing priorities, and evolving business needs.
Performs other duties as assigned.