Business Operations & Data Specialist

Worky•, CO

16d

About The Position

Worky is the #1 software in Mexico dedicated to Payroll and Human Resources administration, designed especially for medium and large companies. Since our founding in 2017, we have been committed to reinventing traditional HR processes, offering innovative solutions adapted to the needs of the Mexican market. We have consolidated ourselves as the leading cloud solution for efficient human capital management and ensuring error-free payroll management. We want our collaborators to enjoy what they are most passionate about in their day-to-day lives, work as they like best, and demonstrate with results how they have advanced in their activities. Teamwork is part of us; no matter the area you are in, you can always count on the help and advice of others. We promote a work environment where we appreciate curiosity, foster skill development, and fully approve of multidisciplinary collaboration.

Requirements

2 to 3+ years of experience in Business Operations, Revenue Operations, Data Analytics, BI, or Analytics Engineering positions.
Solid command of advanced SQL queries (joins, CTEs, window functions, subqueries, and basic optimization).
Direct experience working with Data Warehouses (Snowflake, BigQuery, or similar) and building dashboards in Power BI, Tableau, or Looker.
Practical experience with CRMs (HubSpot desirable), advanced Excel/Google Sheets, and automation tools or APIs (Zapier, Make, n8n, or Python).
Demonstrated ability to model relational data structures and document processes, business logic, and functional requirements.

Nice To Haves

Proficiency in Python for data manipulation and automation.
Knowledge in creating customer Health Score models.
Previous experience integrating heterogeneous systems via APIs or in the HRTech/SaaS sector.

Responsibilities

Design, build, and maintain relational data structures, models, and processes that ensure clean, reliable, and scalable information in our Data Warehouse.
Develop interactive control dashboards in BI tools to monitor key business metrics, the commercial funnel, and operations.
Identify bottlenecks and automate repetitive workflows by connecting systems (CRM, internal tools, and data platforms) using APIs, scripts, and No-Code tools.
Analyze complex information to propose continuous improvements in Marketing, Sales, and CS, translating operational requirements into analytical solutions and documenting end-to-end flows.
Ensure optimal use, governance, and data traceability in key platforms such as HubSpot, Vitally, and operational integrations.