Business Operations Coordinator - Club Wyndham Palm Aire (Bilingual Required)

Travel + Leisure Co.•Pompano Beach, FL

9d•Onsite

About The Position

The Business Operations Coordinator supports site sales and marketing teams through operational functions such as tour reception, contract processing and gifting. Coordinators are responsible for ensuring excellent guest experience. We assist with delivering great vacations to millions of families as they make memories of a lifetime.

Requirements

Maintain a positive and upbeat attitude in a constantly changing environment.
Ability to multi-task in a fast-paced sales center.
Detailed and thorough when working independently or within a team.
Excellent problem solving, verbal and written communication skills.
Full availability required to work weekends and holidays.
High School diploma or equivalent.
Bilingual required English & Spanish

Nice To Haves

Timeshare, retail, hospitality or administrative experience preferred.
Computer experience including MS Office (Word & Excel) and Salesforce Preferred.

Responsibilities

Provide an exceptional experience to all internal/external guests.
Greet and qualify touring guests.
Collect and validate all guest information.
Disperse gifts to guests.
Manage and reconcile premiums daily.
Preparation of sales contracts for sales department and property owners.
Maintain property owner information and assist with any contract questions or concerns.
Prepare and balance cash and deposits for contracts and gifting departments.
Efficiently and accurately enter all guest and tour information into company database.
Update and maintain sales and marketing reports on a daily, weekly, monthly basis.
Provide additional administrative support to internal departments: Sales, Marketing, HR & Resort.
Other assignments including accounts payable, commission incentives & inventory management.