Business Operations & Communications Analyst

Labcorp•Burlington, NC

1d•$70,000 - $85,000•Onsite

About The Position

Labcorp is seeking a Business Operations & Communications Analyst to join their team. This role supports the CCC leadership team by bringing structure, consistency, and visibility to key initiatives, communications, and organizational priorities across a 900-person organization. The company is a global leader in diagnostic testing and drug development solutions, aiming to improve health and lives through science, data, technology, and an extensive laboratory network. They are leveraging advanced technologies and data-driven innovation to enhance operations and deliver greater value to customers and patients.

Requirements

Bachelor's degree
2 years or more years of experience in business analysis, operations analysis, customer experience, quality, or contact center operations.

Nice To Haves

Experience supporting senior leaders or large operational organizations.
Experience with project management, governance, or change management.

Responsibilities

Maintain departmental roadmaps, priority trackers, milestones, and planning documents.
Support leadership planning processes, operational reviews, and governance activities.
Coordinate recurring leadership meetings, create agendas, document decisions, and track follow-up actions.
Provide operational support to the Vice President and leadership team.
Quickly learn, adopt, and effectively utilize new software platforms, business applications, and technology tools to support operational efficiency, organizational initiatives, and evolving business needs.
Schedule, organize, and facilitate meetings with leaders, stakeholders, vendors, and support teams; develop agendas, document outcomes, and ensure follow-up actions are tracked to completion.
Coordinate and engage internal support services and cross-functional partners (e.g., IT/ Technology, HR, Training, Process Excellence, and PMO resources) as needed to successfully execute projects, resolve issues, and deliver departmental objectives.
Maintain and organize SharePoint sites, SOP libraries, and knowledge repositories.
Ensure operational documentation remains current and accessible.
Establish processes for document governance, version control, and information management.
Support creation of organizational playbooks and reference materials.
Develop leadership communications, presentations, updates, and organizational announcements.
Support communication strategies related to organizational initiatives and change efforts.
Prepare presentation-ready materials for leadership reviews and stakeholder meetings.
Support planning, coordination, and tracking of departmental initiatives and strategic projects.
Maintain project documentation, timelines, status updates, and stakeholder communications.
Assist with change management, readiness, and stakeholder engagement activities.