Business Operations Associate – Marketing Growth & Innovation

JPMorgan Chase & Co. • New York, NY

2d

About The Position

Embrace the challenge of adapting to shifting priorities and resources while
supporting a dynamic team and using your operational acumen to drive efficiency
at scale.

As a Business Operations Associate within Marketing Growth & Innovation (“MG&I”)
you’ll drive operational excellence and challenge the status quo to deliver
efficiencies and synergies across a diverse team of marketers and product
managers. This role is ideal for someone who thrives in a fast-paced
environment, is entrepreneurial in spirit, and isn’t afraid to push boundaries
in a highly matrixed organization.

Requirements

• 2-3 years of professional experience in product operations, transformation, strategy consulting, or similar roles 
• Strong verbal and written communication skills; able to clearly and persuasively convey complex ideas. Demonstrated advanced storytelling abilities through compelling PowerPoint presentations and proficiency in Excel.
• Self-starter with an entrepreneurial mindset and a bias to action 
• Strong relationship builder comfortable collaborating with and influencing leadership
• Proven project management skills, with the ability to manage multiple priorities and meet deadlines
• Intellectual curiosity and ability to quickly develop subject matter expertise in new areas

Nice To Haves

• Demonstrated prior experience working in a highly matrixed, complex organization

Responsibilities

• Continuously assess and enhance the health of our portfolio’s operations – where we can be driving better efficiencies and synergies, leverage automation/AI, streamline processes and enhance reporting 
• Engage with stakeholders across the organization to gather feedback and align operational initiatives with business needs
• Collaborate across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Champion Agile best practices throughout the Product Development Lifecycle, establishing and maintaining governance, processes, and tools that empower product teams to deliver measurable results and optimized productivity

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees