Business Operations Associate, AI & Automation

Instawork•San Francisco, CA

2d•$90,000 - $120,000•Onsite

About The Position

Instawork is seeking a Business Operations Associate to support variable pay and quota-setting within their Go-To-Market (GTM) organization. This role is focused on automating and rebuilding these processes using AI. It offers high ownership and significant autonomy for individuals who can deliver results. While traditional Revenue Operations (RevOps) experience is beneficial, the primary focus is on an individual's ability to transform manual, spreadsheet-driven processes into automated agents and workflows.

Requirements

Comfortable using AI tools daily (e.g., Claude, Cursor, ChatGPT, n8n, Replit) and eager to improve directing them.
A builder's instinct to automate manual, repetitive processes.
0-3 years of experience in an analytical, operational, or cross-functional business role (e.g., revenue operations, sales operations, finance, business/product operations). New graduates with strong internship experience are welcome.
Willingness to learn SQL sufficiently to draft queries with AI assistance and verify output.
Strong Excel/Sheets skills and comfort with ambiguous, spreadsheet-heavy problems.
High attention to detail, as the role impacts compensation.
Clear, professional communication skills for interacting with sales leaders, Finance, and Legal.

Nice To Haves

Coursework or project experience with SQL, dbt, or BI tools (Mode, Looker, Tableau).
Exposure to Salesforce or another CRM.
A personal project, class project, or internship where a script, automation, or tool was built to save time.
Interest in sales compensation, forecasting, or GTM strategy as a career path.

Responsibilities

Partner with the RevOps team to convert manual, spreadsheet-heavy compensation process steps into agents, scripts, and workflows.
Develop initial projects such as a checklist agent for payout file mismatches, a Replit tool for answering basic crediting questions, or an n8n workflow for manager approval reminders.
Support monthly and quarterly compensation cycles, including data pulling, reconciliation checks, discrepancy tracking, and documentation updates.
Assist with the quarterly target-setting process, including input collection, package formatting, approval tracking, and timeline management.
Help manage new-hire guarantees, crediting exceptions, and manager compensation inquiries.
Maintain weekly and monthly forecast roll-ups and pipeline dashboards.
Compile data and perform initial analysis for sales leadership and the CFO before Quarterly Business Reviews (QBRs).
Support the annual compensation planning cycle, including research, drafting, formatting, and coordinating review cycles.
Identify and propose specific, scoped improvements to existing team processes.