Business Operations and Contracts Coordinator

Zynga•Toronto, ON

1d•CA$62,000 - CA$82,000•Onsite

About The Position

Zynga is looking for a highly organized and proactive Program & Business Operations Coordinator to join our CTO Strike Team - Contract & Vendor Management Team. This role sits at the intersection of contract management, business operations, and cross-functional coordination, making it a uniquely visible and impactful position within our global organization. You'll own critical operational workflows end-to-end, support contract administration and procurement processes, and serve as a trusted communication hub within the CTO Strike team.

Requirements

1-2+ years of experience in program coordination, business operations, or a similar role, preferably within software development, gaming, or compliance-heavy environments.
Some experience with contract administration and/or PO creation is strongly preferred.
Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across various disciplines, and work styles.
Strong written and verbal communication skills, with a proven ability to write clear program summaries, updates, and business correspondence.
Comfortable building and presenting polished slide decks to program leads and senior stakeholders.
Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation across contracts, POs, and program deliverables.
Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
Hands-on experience with Google Workspace (Docs, Sheets, Slides).

Nice To Haves

Familiarity with ERP or procurement systems (e.g., JDE, Oracle, etc.) is a plus.
Familiarity with generative AI tools (like Gemini, Claude, etc.) to optimize daily operations, accelerate reporting, and streamline workflows.

Responsibilities

Provide operational and administrative support to the program director of the Contract & Vendor Management team.
Coordinate renewal workflows end-to-end.
Contract administration, purchase Order (PO) requests, other legal and compliance related due diligence.
Own the day-to-day administration of vendor contracts, including tracking contract lifecycle milestones.
Maintain an organized repository of executed agreements.
Ensuring accuracy, timely approvals, and proper documentation throughout.
Creating renewal approval requests for pre-approvals and tracking approvals accordingly.
Other Ad-hoc related contract requests.
Coordinate program updates via written summaries, status reports, and stakeholder communications.
Prepare and maintain polished presentations for leadership reviews, team briefings, and cross-functional meetings, translating data and program progress into clear narratives as requested.
Software clearances, VSA, DPA, etc., for compliance and risk.
Coordination with IT / Key partner teams on accurate usage data.
Maintain contract management database with critical and key information.
Flag and coordinate with the program director on any non-compliance issues for quick resolution.
Assist with usage optimization process to align on accurate data usage information to ensure proper pricing and scale.
Provide project management support for ad-hoc operations initiatives.
Ad-hoc administrative and operational requests on special projects.

Benefits

medical, dental, vision, and basic life insurance coverage
14 paid holidays per calendar year
paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
up to 10 paid sick days per calendar year
paid parental and compassionate leave
wellbeing programs for mental health and other wellness support
family planning support through Maven
commuter benefits
reimbursements for fitness-related expenses
401(K) plan
Employee Stock Purchase Program