Business Operations Analyst

Canada West Land•Calgary, AB

34d

About The Position

At Canada West Land (CWL), we believe in a collaborative, team-oriented approach to land management and community engagement. Join CWL, a leader in providing innovative and reliable land solutions across Western Canada. With over 45 years of industry experience, we are dedicated to fostering authentic relationships and delivering exceptional results. We prioritize outstanding client service and the power of teamwork. Be part of a team that values growth, collaboration, and making a lasting impact. CWL is an experienced, culture-driven land broker providing quality solutions. Building meaningful relationships is at the forefront of our organization, and we demonstrate this through our actions. We strive to encourage, develop, and support our people so that they can grow and succeed, both as individuals and teammates. Our decades of success wouldn’t be possible without our teammates, who are our biggest asset.

Requirements

3+ years of experience in business operations, administration, project coordination, executive support, business support, or a related role
Experience supporting executive and senior leaders, operational priorities, business processes, projects, or cross-functional initiatives
Process Improvement
Technical Proficiency
Time Management
Continuous Learning
Adaptability
High Attention to Detail
Confidentiality

Nice To Haves

Post-secondary education in Business Administration, Commerce, Operations Management, Project Management, Office Administration, or a related field is considered an asset

Responsibilities

Support executive and senior leaders in coordinating operational priorities, projects, timelines, deliverables, and action items
Assist with the planning, execution, and follow-up of operational initiatives, business activities, and strategic projects
Prepare and maintain project and operational documentation, including meeting notes, action item trackers, presentations, reports, and status updates
Coordinate and follow up on deadlines, approvals, commitments, and deliverables to help ensure initiatives remain on track
Coordinate activities and information between leaders, departments, and stakeholders to support operational planning, project execution, and informed decision-making
Gather, organize, and summarize information to support projects, business initiatives, operational reviews, and leadership discussions
Support the implementation of new processes, programs, and initiatives through effective coordination, communication, documentation, and follow-up
Identify and escalate risks, gaps, delays, competing priorities, or resource constraints that may impact progress
Provide administrative and operational support to executive and senior leaders, helping ensure priorities, activities, and information are effectively organized and coordinated
Prepare, maintain, and update business documents, reports, presentations, templates, trackers, records, and other operational resources
Support operational processes by maintaining accurate, organized, and accessible information and documentation
Coordinate internal requests, approvals, documentation, and workflows to support efficient business operations
Maintain records of key decisions, operational initiatives, action items, and supporting documentation
Assist in preparing leadership materials, business communications, reports, presentations, and summaries
Support the administration of business programs, processes, and operational activities through effective organization, documentation, and follow-up
Exercise sound judgement, discretion, and confidentiality when handling sensitive business, teammate, client, or operational information
Review operational and administrative processes to identify opportunities to improve efficiency, consistency, and effectiveness
Identify process gaps, inefficiencies, risks, or areas where additional structure, controls, or documentation may improve operational effectiveness
Create and maintain templates, checklists, forms, guides, and other resources that support operational consistency and efficiency
Document and maintain business processes, workflows, procedures, responsibilities, and operating practices to support consistency and knowledge sharing
Maintain organized and accessible business records, documentation, and operational information to support business continuity and informed decision-making
Develop and maintain reports, trackers, dashboards, spreadsheets, and other tools used to monitor operational performance and business activities
Compile, analyze, and summarize information, metrics, and data to support planning, decision-making, and reporting requirements
Prepare reports, presentations, summaries, and materials for leadership review, planning, and decision-making
Build and maintain effective working relationships with leaders, teammates, and stakeholders across the organization
Facilitate communication and information sharing across teams to support alignment, decision-making, and operational effectiveness
Communicate project, operational, and business updates, including priorities, deadlines, process changes, and key milestones
Monitor action items, commitments, and deliverables, following up as required to support accountability and timely completion
Support cross-functional collaboration by ensuring stakeholders have accurate, current, and accessible information
Exercise discretion and confidentiality when handling sensitive business, teammate, client, and operational information
Escalate risks, concerns, or issues requiring additional guidance or leadership direction
Adhere to and stay informed on all Health & Safety requirements as outlined in the organization's policies, procedures, and any relevant legislation
Follow established safety procedures and protocols
Use required controls to protect against potential hazards, including Personal Protective Equipment (PPE)
Identify and report any unsafe conditions, hazards, incidents, or potential risks
Promote a culture of safety through active involvement, attending training, and supporting teammates