Business Operations Analyst (Starlink)

SpaceX•Hawthorne, CA

20h•Onsite

About The Position

One of the most ambitious missions that SpaceX has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization. Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting SpaceX’s leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency. We expect high performers to expand their scope across the program’s most critical bottlenecks.

Requirements

Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or other quantitative field
1+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
1+ years of experience in Excel or programming

Nice To Haves

Evidence of exceptional ability, especially within an ambiguous environment
Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
Demonstrated success driving tangible impact/influencing within a broader organization
Extreme sense of urgency and ownership; bias toward action and automation
Ability to read and interpret income statements, balance sheets, and cash flow statements
Strong proficiency in SQL and Python; ability to handle large datasets independently
Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
Strong written and verbal communication skills, particularly with senior business leaders

Responsibilities

Own global S&OP (Sales & Operations Planning) for specific hardware products to convert hardware into active, happy, paying customers
Analyze key performance indicators, especially active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics (CAC, payback period); includes developing complex S&OP models and decision-making tools
Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital
Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with Network Engineering
Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with Hardware & Manufacturing Engineering
Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment
Identify initiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with SpaceX’s leadership