Business Operations Analyst

The Ohio State University

18h • Onsite

About The Position

The Business Operations Analyst (BOA) is responsible for cross-functional support and administration for key departments impacting patient flow including Center for Emergency Services, Emergency Department, Transfer Center, and Diagnostic Transport. This support includes, but is not limited to, data reporting and analysis, processes and operations, facilities and equipment, systems, and finance. The BOA will also provide data analysis for the health system Patient Flow Portfolio of work that will inform strategic direction.

The Business Operations Analyst will gather and analyze data associated with key performance indicators and patient flow metrics to monitor and improve performance and reinforce strategic decision making. They are integral in aligning department strategy with business resources and driving change and strategic & operational transformation efforts to ensure long-term growth in patient flow efficiencies. The Business Operations Analyst should be committed to providing the highest quality of service to fellow staff members, including, effectively utilizing organization resources to maximize productivity, working successfully with members of the healthcare team towards achieving organizational and departmental goals, and applying his/her professional and technical skills in performing assigned tasks. This position embraces the OSUWMC mission, values, and assists with other duties as deemed necessary.

Requirements

• Bachelor's degree or equivalent experience.
• 4 years of relevant experience required (4-8 years of relevant experience preferred).
• Excellent verbal and written communication skills.
• Strong computer skills in preparing detailed spreadsheets, pivot tables, and presentations are required.
• Must be able to work independently and organize workload with minimal supervision.
• An understanding of data functions in health care, as well as a knowledge of the functions and activities of Patient Flow.

Nice To Haves

• Advanced degree in relevant field may be desirable.
• Experience in IHIS/Epic preferred.

Responsibilities

• data reporting and analysis
• processes and operations
• facilities and equipment
• systems
• finance
• gather and analyze data associated with key performance indicators and patient flow metrics to monitor and improve performance and reinforce strategic decision making
• aligning department strategy with business resources and driving change and strategic & operational transformation efforts to ensure long-term growth in patient flow efficiencies

Benefits

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level