Business Operations Analyst II - Forms Design

Stewart TitleUSA FL - Remote, FL

About The Position

Stewart is seeking a Business Operations Analyst II with a focus on Forms Design to provide technical support for business applications. This role involves troubleshooting issues, optimizing system performance, and delivering user training. A key responsibility is maintaining system-driven, data-populated forms such as deeds, policy jackets, schedules, affidavits, and settlement documents to ensure accuracy, compliance, and proper workflow execution. Stewart is recognized as a Best Company to Work For and a Top Workplace, committed to employee growth and an inclusive work environment.

Requirements

  • High school diploma required
  • Typically requires 5+ years of related work experience

Nice To Haves

  • Bachelor’s preferred

Responsibilities

  • Lead troubleshooting for complex business application issues, often coordinating with vendors and IT development teams.
  • Analyze system performance, identify trends, and recommend enhancements to optimize business processes.
  • Act as a subject matter expert (SME) for specific applications, guiding best practices and offering strategic insights.
  • Drive process automation and system improvement initiatives to enhance user experience and operational efficiency.
  • Create, update, test, and maintain forms, document templates, and related business rules across multiple enterprise systems, ensuring legal and regulatory compliance.
  • Partner with business and technical teams to implement form changes, troubleshoot issues, and deliver enhancements that meet business needs and compliance requirements.
  • Perform quality assurance testing, maintain documentation, and ensure all forms adhere to company standards, legal requirements, and established service level commitments.
  • Performs all other duties as assigned by management

Benefits

  • Variety of health and wellness insurance options and programs
  • Paid time off
  • 401(k) with company match
  • Employee stock purchase program
  • Employee discounts
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