Business Officer and Traffic Manager

Curtis Media Group•Lenoir, NC

About The Position

Curtis Media Group is seeking an organized, dependable, and detail-oriented Business Office & Traffic/Production Manager to oversee administrative, business, traffic, and production operations for three radio stations. The position supports smooth daily station operations through office administration, vendor coordination, promotional support, commercial scheduling, order entry, production coordination, billing, financial reporting, and accurate station recordkeeping. The role also supports client promotions and giveaways, social media content and sports graphics, commercial traffic and production workflows, and monthly billing and corporate reporting. The ideal candidate can manage multiple priorities, communicate effectively, work independently, and contribute in a team-oriented radio broadcasting environment.

Requirements

  • Strong organizational and time-management skills, including the ability to manage multiple responsibilities and meet firm deadlines.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office and general computer applications.
  • Ability to learn and navigate radio traffic, scheduling, billing, and production software.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Professionalism when communicating with clients, vendors, coworkers, and the public.
  • Dependability, resourcefulness, and the ability to prioritize daily responsibilities.

Nice To Haves

  • Experience with social media platforms and basic graphic design.
  • Basic bookkeeping, billing, and administrative experience.

Responsibilities

  • Serve as the primary contact for incoming telephone calls, take messages, and direct inquiries to appropriate personnel.
  • Act as the primary contact for the station's alarm company, respond to alarm notifications, and coordinate alarm system maintenance.
  • Coordinate and manage client prize giveaways and station promotions.
  • Prepare, design, and print prize winner sheets for on-air staff and maintain organized winner records and files.
  • Communicate promotional details and prize giveaway information to on-air personnel.
  • Create social media content and sports graphics to support high school football coverage.
  • Coordinate ticket promotions and giveaways for concerts and events in partnership with Live Nation.
  • Serve as the primary point of contact for vendors and service providers.
  • Retrieve mail from the station's post office box and station mailbox.
  • Process incoming checks, prepare deposits, and forward payments and related information to corporate personnel.
  • Enter new advertising orders into the traffic system and send order confirmations to Account Executives.
  • Enter order cancellations and maintain accurate client and advertising records.
  • Prepare and distribute weekly sales revenue, new orders, and aging reports each Friday.
  • Upload weekly revenue information into ShareBuilders.
  • Prepare and upload daily commercial logs for all three radio stations.
  • Schedule and distribute commercials throughout the broadcast day, ensuring appropriate separation of competing advertisers.
  • Monitor commercial schedules to ensure client advertising runs correctly and according to approved orders.
  • Distribute production orders to local talent for commercial recording.
  • Assign cart numbers to new commercial spots and enter required information into the traffic system.
  • Submit commercial production requests through Just Say Spots and complete additional production work as needed.
  • Load network commercials and prepare required monthly affidavits.
  • Dub commercial spots into production as needed.
  • Process monthly client billing.
  • Print and mail required hard-copy invoices and forward electronic invoices to clients.
  • Prepare notarized affidavits for clients when requested.
  • Prepare monthly corporate reports and submit them to the appropriate corporate contact by the fifth day of each month.
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