Business Office Supervisor

TriState Health Career•Clarkston, WA

About The Position

This position is eligible for $3.50/hr supervisor premium pay, in addition to hourly base rate DOE. Under the direction of the Director of Patient Fiscal Services, responsible for directing, planning, controlling and supporting the Business Office functions which includes Billing & AR/Denials Management, Cash Posting, Credentialing, Charge Entry/Charge Maintenance, Patient Financial Services, Contract Management and Experian Systems . The supervisor will assist in developing and implementing programs, policies and procedures to maximize efficiency within the business office & revenue cycle. Provide excellent customer service and review of patient billing complaints. Is knowledgeable and stays abreast of regulatory agencies and pertinent laws related to the revenue cycle. Interacts positively and effectively with multi-disciplinary teams and a variety of healthcare providers. Assists subordinates in carrying out their duties. Assists director with investigation and analysis of accounts receivable data and implementation of strategies to address changes.

Requirements

Intermediate Excel knowledge
In depth knowledge of Government and Commercial billing/insurance practices
Effective leadership and communication skills
Understanding of backend revenue cycle processes
Ability to work Collaboratively
High School Diploma or equivalent required
Minimum two years Healthcare Billing or similar experience

Nice To Haves

Associate's degree or higher preferred
HFMA Certified Revenue Cycle Representative (CRCR) or similar Billing/Revenue Cycle certification preferred
Critical Access Hospital billing experience preferred
Three years in a supervisory position preferred

Responsibilities

Directing, planning, controlling and supporting the Business Office functions which includes Billing & AR/Denials Management, Cash Posting, Credentialing, Charge Entry/Charge Maintenance, Patient Financial Services, Contract Management and Experian Systems
Assist in developing and implementing programs, policies and procedures to maximize efficiency within the business office & revenue cycle
Provide excellent customer service and review of patient billing complaints
Stay abreast of regulatory agencies and pertinent laws related to the revenue cycle
Interact positively and effectively with multi-disciplinary teams and a variety of healthcare providers
Assist subordinates in carrying out their duties
Assist director with investigation and analysis of accounts receivable data and implementation of strategies to address changes