Office Supervisor

The Los Angeles Cancer NetworkRiverside, CA
3d$25 - $28Onsite

About The Position

The Office Supervisor embodies the compassion and care central to the LACN mission, overseeing the day-to-day operations of their assigned clinic. This individual will provide support by training, supervising, and developing their team members. Responsibilities include leading morning huddles, assist employees with their missing/incorrect punch times by editing their timesheets, and regularly communicating challenges or successes to LACN Leadership. The Office Supervisor will oversee Front Desk and MA team members to ensure optimal efficiency and directly oversee the achievement of assigned benchmarks, including MIPS, OMH+, and other initiatives, utilizing clinical and managerial skills effectively.

Requirements

  • 3-5 years of medical office experience.
  • Demonstrated leadership skills in the healthcare field.
  • Proficient with Electronic Medical Records Systems and Microsoft Office.
  • Great Customer Service Skills.
  • Knowledge of medical terminology, specifically in Oncology/Hematology.
  • Able to travel to satellite clinics when necessary.
  • Must be willing and able to lift up to 25 pounds.

Nice To Haves

  • Previous Oncology/Hematology experience preferred.
  • Strong customer service background, preferably in a healthcare setting.
  • Excellent written and verbal communication skills.
  • Knowledge of computer/telephone support, preferably in the healthcare industry.
  • Ability to resolve customer issues calmly and professionally with diplomacy and tact.

Responsibilities

  • Leading morning huddles
  • Assist employees with their missing/incorrect punch times by editing their timesheets
  • Regularly communicating challenges or successes to LACN Leadership
  • Oversee Front Desk and MA team members to ensure optimal efficiency
  • Directly oversee the achievement of assigned benchmarks, including MIPS, OMH+, and other initiatives, utilizing clinical and managerial skills effectively
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