Office Supervisor

University Physicians' Association•Knoxville, TN

1d•Onsite

About The Position

Lead with Purpose at Cole Neuroscience Center! University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson’s & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience. Location: Knoxville, TN • Cole Neuroscience Center at Northshore Schedule: Full-Time | Monday – Friday Why You’ll Love This Role Impactful Leadership: Play a key role in shaping clinic operations and driving quality care. Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting. Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match. What You’ll Do Oversee daily clinic flow to ensure efficiency and patient satisfaction. Manage staff schedules, weekly payroll, and performance reviews. Develop and implement office policies in alignment with hospital standards. Coordinate financial performance, including reimbursements and operating costs. Partner with billing teams to ensure accurate charge capture and reimbursement. Serve as the liaison between providers, staff, vendors, and hospital departments. Monitor quality measures and implement process improvements. Handle credentialing and compliance requirements. Resolve customer satisfaction concerns promptly and professionally. Other duties as assigned by Practice Administrator Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!

Requirements

Minimum 3 years of physician office management experience in a healthcare setting.
Strong leadership, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of billing processes, scheduling, and healthcare compliance.

Responsibilities

Oversee daily clinic flow to ensure efficiency and patient satisfaction.
Manage staff schedules, weekly payroll, and performance reviews.
Develop and implement office policies in alignment with hospital standards.
Coordinate financial performance, including reimbursements and operating costs.
Partner with billing teams to ensure accurate charge capture and reimbursement.
Serve as the liaison between providers, staff, vendors, and hospital departments.
Monitor quality measures and implement process improvements.
Handle credentialing and compliance requirements.
Resolve customer satisfaction concerns promptly and professionally.
Other duties as assigned by Practice Administrator