Business Office Specialist

Zion's Way Home Health Care- St George•Richfield, UT

2d•Onsite

About The Position

Responsible for managing all aspects of maintaining and protecting organization clinical records including the management of the clinical records team. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Zion's Way Home Health & Hospice is committed to providing personalized life-changing service across Southern Utah and Northern Arizona. Whether you are on the road to recovery and are benefiting from our home health services or enjoying time with loved ones as you near the end of life with the assistance of our hospice program, our mission remains the same. We believe that healthcare services must be customized to respect the personal circumstances and unique needs of our clients. Our passion is in serving our communities. Let our home health and hospice experts assist you in obtaining the information and resources you need to take care of your loved one. Our education team is available at no cost to help you on your journey and point you in the right direction. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

Requirements

At least three years of experience in clinical records management preferably in home health or hospice care operations.
Information systems knowledge required.
Demonstrated ability to supervise and direct clerical personnel.
Knowledge of corporate business management and governmental regulations
Demonstrates good communication skills and public relations skills.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Responsibilities

Manages all daily clinical records functions including establishing and implementing clinical records policies.
Ensures clinical record systems are maintained in compliance with state, federal and regulations.
Maintains comprehensive working knowledge of state, federal regulations and serves as a resource for appropriate organization personnel.
Protects all clinical records through the establishment and implementation of control procedures for all open and closed records.
Protects the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
Forwards copies of clinical records to authorized users according to policy.
Completes an administrative record audit following patient discharge and forwards abnormal results to the Clinical Director or their designee for clinical audit.
Monitors aged unsigned physician orders and submit second and third requests for signed orders to overdue physicians, calls or visit the offices of seriously overdue physicians.
Supervises the use of the clinical records information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements.
Recruits, selects, orients, and manages member of the clinical records team.
Manages the members of the clinical record team to ensure accurate and prompt filing and retrieval of clinical records.