Business Office Specialist-Part-Time

Clarkston Surgery CenterCity of the Village of Clarkston, MI
Onsite

About The Position

Clarkston Surgery Center is a well-established ambulatory surgery center that has been serving patients since 2009. Our highly trained team of professionals is dedicated to fostering a positive, collaborative work environment while delivering exceptional surgical care. The center is committed to providing the highest standard of services and continuously improving quality and patient experience by focusing on processes that best support patients, their families, and the physicians who practice at the facility. The Business Office Specialist is responsible for the essential administrative and financial operations of the surgery center, ensuring accurate patient registration, efficient handling of both incoming (Accounts Receivable) and outgoing (Accounts Payable) funds, and maintaining a high standard of patient customer service. This role is key to optimizing the facility's revenue cycle from patient intake to final payment.

Requirements

  • High school diploma or equivalent required
  • Proficiency with medical billing and coding software
  • Experience with Electronic Health Record (EHR) and Practice Management systems
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Comprehensive understanding of insurance verification and the full revenue cycle process.
  • Exceptional organizational skills
  • High attention to detail
  • Strong verbal and written communication
  • Ability to handle sensitive and confidential information (HIPAA)
  • Excellent customer service skills

Nice To Haves

  • Associate's degree in Business Administration, Accounting, or a related field is preferred.
  • knowledge of CPT, ICD-10, and HCPCS coding is a plus
  • SIS Complete preferred

Responsibilities

  • Inform patients of their estimated financial responsibility (co-pays, deductibles, and co-insurance) and collect point-of-service payments.
  • Discuss and set up payment plans as necessary.
  • Ensure all required patient documents, consent forms, and financial agreements are accurately completed and signed.
  • Act as the primary point of contact for patients and physician offices, answering administrative, scheduling, and billing inquiries professionally.
  • Accurately post insurance and patient payments, adjustments, and denials to the patient accounting system.
  • Assist the Business Office Manager with generating A/R aging reports and other key performance indicators (KPIs) related to collections.
  • Receive, review, code, and enter invoices from vendors and suppliers into the accounting system (A/P).
  • Reconcile vendor statements and resolve any billing discrepancies.
  • Manage general office tasks such as supply ordering, filing, mailing.

Benefits

  • 401(k)
  • 401(k) matching
  • Paid time off (PTO)/ESTA (Earned Sick Time)
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