Business Office Scheduler and Verifier

USPI•Franklin, TN

13h•Onsite

About The Position

Franklin Surgery Center is seeking a Business Office Scheduler and Verifier. This role is responsible for scheduling pediatric, adult, and geriatric patients for the surgery center. The coordinator must exhibit excellent telephone etiquette while managing important calls related to patient care. The position also involves verifying insurance coverage, contacting patients for additional information and to discuss financial responsibilities, and reviewing financial obligations with patients. Additionally, the role requires pre-qualifying third-party coverage and coordinating with materials management regarding necessary implants, equipment, and supplies to accurately calculate financial responsibilities.

Requirements

High school diploma or equivalent.
Computer, office equipment skills are required.
Medical terminology required.

Nice To Haves

Previous experience in healthcare facility business office is desired.

Responsibilities

Scheduling pediatric, adult, and geriatric patients for the surgery center.
Managing calls with excellent telephone etiquette.
Verifying insurance coverage based on information provided by physician offices.
Contacting patients to gather additional information if needed.
Notifying patients of their financial responsibility prior to the scheduled date of service.
Reviewing financial obligation with patient and authorized party.
Pre-qualifying third party coverage of scheduled procedure(s).
Coordinating with materials management regarding required implants, equipment and/or supplies needed for scheduled cases.
Following all policies and procedures.