Business Office Representative

Avera • Dell Rapids, SD

7h • Onsite

About The Position

Accountable for securing or providing information relative to patients financial statuses or insurance coverage as needed in reference to patients bills.

Requirements

• The individual must be able to work the hours specified.
• Visual acuity adequate to perform position duties.
• Ability to communicate effectively with others.
• Ability to hear, understand and distinguish speech and other sounds.
• High School or GED Equivalent

Nice To Haves

• Associate's Business Administration, Accounting or a related field.
• 1-3 years relevant experience

Responsibilities

• Verifies daily admissions/discharges to ensure all billing info is properly completed and organized into daily batches to input into system.
• Answers and addresses phone calls and messages, routing to necessary individual if needed.
• Posts cash receipts in accounts receivable for self-pay and third party payments received.
• Verifies that payments received are reimbursed correctly according to insurance contracts.
• Runs cost estimates for patients and completes prior-authorization to ensure patients are approved for services.
• Researches credit balances payment errors and refund issuers.

Benefits

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED