Business Office Representative 40D

Care New England Health System • Woonsocket, RI

5d

About The Position

The Business Office Representative is the primary contact for patients visiting Internal Medicine. The role greets patients, processes forms and paperwork, handles financial arrangements, and provides clerical support. It includes extensive scheduling duties and serving as a liaison between patients and medical staff. The representative performs data entry and other job-related duties.

Requirements

• Associate degree or at least two years of equivalent experience in a health care environment.
• Experience with PATCOM required.
• Familiarity with medical office procedures and medical terminology.
• Knowledge of word processing.
• Excellent secretarial, interpersonal, and communication skills.
• Proficiency in English.

Nice To Haves

• IDX knowledge.
• Knowledge of other computer applications.

Responsibilities

• Obtain patient registration information during initial telephone contact.
• Greet and process patients entering Internal Medicine.
• Perform discharge functions, including scheduling multiple physician appointments.
• Manage patient data, charts, and files in connection with the patient financial process.
• Assist with the patient financial process to ensure payment for services provided.
• Provide clerical support to the department as needed.
• Protect and preserve patient rights to confidentiality.
• Perform other job-related duties as required or requested.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree