Business Office Manager (BOM)
About The Position
The Business Office Manager (BOM) is responsible for efficiently managing the community's financial operations, including accounts receivable and accounts payable. This role also involves managing resident billing procedures, ensuring compliance with collection policies, and maintaining accurate record-keeping. Additionally, the BOM provides human resource support to the Executive Director, assisting with interviews, new hire processing, onboarding compliance, and orientation. The position also oversees payroll activities, modifications in resident and employee statuses, and ensures all records are up-to-date, organized, and compliant with policy and regulation. A key aspect of this role is engaging with residents and families in a compassionate and impactful manner, fostering a supportive environment that reflects the community's values.
Requirements
- Highschool diploma or GED equivalent required
- 2+ years of bookkeeping or accounting experience
- Assists residents in obtaining and maintaining financial assistance through Medicaid
- Proficient understanding of HR functions including onboarding, orientation, and payroll
- Strong organizational and time-management abilities
- Displays readiness to mentor, motivate, and inspire team members
- Demonstrates exceptional interpersonal skills
Responsibilities
- Efficiently manages Community financial operations including accounts receivable and accounts payable activities
- Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards
- Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation
- Processes payroll activities including review, verification, and final submission for approval
- Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation
- Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction
Benefits
- Advancement and professional growth opportunities
- Comprehensive medical, dental, and vision benefit packages
- EAP & wellness programs
- 401(k) with biweekly employer match
- Outside-In Employee Referral Program
- Intentional work-life balance supported with competitive Paid Time Off
- Self-service payroll & accuracy tools (Paycom)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
