Office Manager - TEMP
About The Position
Fresno Guest Homes is a leading provider of affordable, boutique-style residential assisted living services in Fresno, CA that specializes in offering a coordinated and integrated system of care to high-acuity older adults with multiple chronic illnesses, including Alzheimer’s and other dementia. Fresno Guest Homes differentiates itself by providing complex care and medical services coordination in a home-like environment, communicating effectively, and making resident and family satisfaction its top priority. The Business Office Manager plays a vital administrative and operational role in supporting the delivery of Home Health (HH) and Hospice services. This position ensures accurate intake processing, document organization, scheduling, compliance, and efficient use of the Axxess platform. It also supports agency regulatory requirements and facilitates communication between care teams, physicians, and families. This is a high-responsibility support position ideal for someone with excellent organizational skills, strong familiarity with electronic health platforms, and a working knowledge of home health and hospice operations.
Requirements
- Bachelor Degree - Health Administration (or Healthcare Management)
- 2-3 years of administrative or healthcare operations experience, HH/Hospice preferred
- Proficiency with Axxess or similar EHR systems
- Strong organization, communication, and attention to detail
Responsibilities
- Process and input referrals; prepare admission packets and facility folders
- Schedule visits and distribute intake paperwork and updates to RN staff
- Upload and manage documents (POCs, RXs, labs) in Axxess
- Oversee therapy schedules, physician/vendor setup, and NOA submissions
- Log signed orders, generate reports, and manage QA submissions to IQIES
- Maintain required logs, dispose/order supplies, and manage quarterly meetings
- Support audits, in-services, and agency evaluations; coordinate IDG meetings
- Notify families of discharges, prepare required forms, and retrieve facility folders
Benefits
- Health Insurance (Medical, Dental, and Vision)
- Paid Sick Leave
- 401k & Deferred Profit-Sharing Plan
- Opportunities for ongoing professional development and career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
