Business Office Manager Orchards of Alliance
About The Position
For over the last seventy years, The Orchards have continued the traditional values inspired by the Fox Family: respect for one another, concern for each resident’s well-being, and encouragement of individual interests and enjoyment of life’s pleasures. These values are a gift The Orchards staff members share every day with residents and each other. The Business Office Manager oversees the facility's business operations, including billing, accounts receivable, resident finances, insurance verification, census reporting, and revenue cycle management. This role also provides administrative and human resources support while ensuring compliance with company policies, current professional practice standards, physician’s orders and state and federal regulations.
Requirements
- Associate degree in Accounting, Business, Healthcare Administration, or related field preferred.
- Three to five years of healthcare business office, billing, or administrative experience preferred.
- Strong knowledge of Medicare, Medicaid, and third-party billing
- Experience with SNF billing software preferred.
- Strong organizational and analytical skills
- Excellent communication and customer service skills
- Proficiency in accounting software, billing systems, and Microsoft Office
- Ability to handle confidential information with professionalism
- Detail-oriented with strong problem-solving abilities
Responsibilities
- Manage billing, collections, accounts receivable, and insurance verification.
- Maintain accurate daily and monthly census records.
- Meet with residents and responsible parties regarding financial obligations and payment arrangements.
- Coordinate resident trust accounts, personal needs accounts, and petty cash.
- Participate in monthly Triple Check claims review and audit preparation.
- Support employee onboarding and assist with HR-related tasks.
- Communicate effectively with residents, families, staff, vendors, and regulatory agencies.
- Assist with resident statements, correspondence, and representative payee applications.
- Support facility compliance and operational goals.
Benefits
- Competitive starting wage
- Paid Time Off (PTO)
- Paid Holidays
- Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Generous 401(k) Employer Match
- Supplemental Insurance Options
- Employee Assistance Program
- Tuition Reimbursement/Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
