Business Office Manager

YMCA of Metropolitan Detroit•Detroit, MI

1d•Onsite

About The Position

The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than just a job—you’ll enjoy a career with the chance to make a lasting difference in the lives of those around you. FIND A CAREER THAT MAKES A DIFFERENCE WITH A JOB AT THE Y! Now Hiring for Business Office Manager Boll Family YMCA

Requirements

Associates Degree or equivalent required
Strong mathematical and analytical ability is necessary
excellent organization skills required
knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers
Experience and knowledge of Microsoft Office Suite and Google applications is required
Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures
Ability to maintain confidential information
Ability to work well with other staff members and key volunteers is required
Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker

Nice To Haves

A Bachelor’s Degree in accounting or a business-related area preferred
prior supervisory experience preferred

Responsibilities

Oversee processing of all new hire paperwork.
Maintain branch personnel records.
Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Association Services payroll
Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
Inform Welcome Center staff of all program updates, changes, and/or cancellations.
Facilitate all business functions related to membership and program registrations with exceptional customer service and accuracy.
Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
Monitor the process of purchase orders and work with the Association Services Office to ensure timely payment of all invoices
Serve as branch liaison to Association Services AR department; monitor program and membership receivables.
Provide excellent customer service by assisting Welcome Center staff with telephone and in-person inquiries; answer telephones and give facility tours as requested; assist with program and membership sales and registration
Attend Welcome Center staff meetings and assist with training Welcome Center staff
Attend branch leadership staff meetings and work with other leadership staff on branch special events, open houses and member-focused events
Assist the Member Engagement Team and complete follow-up calls for cancellation request.