Business Office Manager

Spectrum Retirement Communities, LLC•Lakeway, TX

2d•Onsite

About The Position

Spectrum Retirement Communities is seeking a Business Office Manager to manage the business office, front desk, telephones, community files and records, and provide leadership to the community in the absence of the Executive Director. This role involves maintaining accurate financial records, resident files, employee paperwork, and coordinating employee benefits and training. The Business Office Manager will also supervise front desk and administrative support staff, cover the reception desk when needed, and oversee telephone operations. Additionally, this position serves as Manager on Duty in the absence of the Executive Director.

Requirements

A minimum of 2 years’ experience in an office management, bookkeeping, or other similar position required.
Prior Accounts Payable, Accounts Receivable and Payroll experience required.
Self-motivated, organized, and professional.
Have a neat, professional, courteous manner and appearance.
Possess good public relations, communication, general office, clerical and telephone skills.
Must have administrative management and supervisory skills.
Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines.
Strong verbal and written communication skills.
Ability to work effectively with different levels of personnel.
Ability to relate well to residents and their families.
Minimum of an associate degree or comparable experience.

Nice To Haves

Yardi experience preferred.
Course work in Business, Accounting, or Office Management field is preferred.

Responsibilities

Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
Maintain current resident business files and leases, and community census data.
Maintain confidentiality of information received regarding the community, employees, and residents.
Obtain and maintain all required employee paperwork and manage the employee files.
Coordinate and inform regarding the employee benefits program. Track employee training to ensure that all employees receive orientation and on-going training.
Supervise front desk staff and any other administrative support staff. Cover the reception desk when needed at the community. Oversee the telephone training and quality assurance.
Serve as Manager on Duty in the absence of the Executive Director.