Business Office Manager (BOM) – AL/IL (Private Pay)
Tomball Retirement Center•Tomball, TX
About The Position
Business Office Manager (BOM) – AL/IL (Private Pay) Tomball Retirement Center is seeking an experienced and service-driven Business Office Manager (BOM) to oversee our financial operations while supporting key HR and administrative functions within our Assisted Living and Independent Living community. This is a high-impact, multi-functional role ideal for someone who thrives in a fast-paced environment and enjoys balancing billing, collections, employee support, and day-to-day operations.
Requirements
- Previous experience as a Business Office Manager, Office Manager, or similar role in senior living, healthcare, or property management
- Strong experience with billing, collections, and accounts receivable
- Experience supporting HR functions such as onboarding, employee files, and payroll
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (experience with senior living software a plus)
Nice To Haves
- A detail-oriented professional who can balance finance and HR responsibilities
- Someone who is comfortable discussing financial matters with residents and families
- A team player who supports both staff and leadership
- A proactive problem-solver who takes ownership and drives results
Responsibilities
- Manage all monthly resident billing (rent, care levels, ancillary services)
- Post payments, track balances, and oversee accounts receivable and collections
- Handle move-in/move-out billing, deposits, and prorations
- Ensure accuracy and timeliness of all financial records
- Serve as the primary contact for billing questions and financial discussions
- Explain charges, rate changes, and financial policies clearly and professionally
- Support families during move-in and transition processes
- Maintain employee personnel files and ensure compliance
- Complete and verify I-9 documentation and onboarding paperwork
- Assist with new hire onboarding and orientation coordination
- Support payroll processing, timekeeping, and corrections
- Ensure accurate and compliant employee documentation
- Partner with the Executive Director and department leaders to support daily operations
- Assist with move-ins, transitions, and census-related processes
- Serve as a central resource for financial and administrative functions across the community
Benefits
- Work Today, Get Paid Today – Daily Pay Available
- Competitive salary based on experience
- Medical, Dental, Vision, and 401(k)
- Paid Time Off + Holidays
- Company-paid life insurance
- Tuition reimbursement & growth opportunities
- Supportive leadership team and collaborative environment
- A meaningful role serving seniors and their families
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
