Business Office Manager (BOM)

PACS

1d•$60,000 - $70,000•Onsite

About The Position

Norwood Towers Post Acute is seeking a Business Office Manager (BOM) for a full-time position. The BOM will be the financial heartbeat of the facility, overseeing all business office functions, keeping operations running smoothly, balancing the books, and serving as a trusted guide for residents and their families. The role involves managing resident billing, collections, financial record-keeping, processing accounts receivable, managing resident trust accounts, handling Medicaid eligibility, and managing resident admissions paperwork. The ideal candidate will have a minimum of 2 years of experience, deep familiarity with Medicare, Medicaid, and insurance billing, proficiency in MS Office and EMR/billing software, and excellent communication and problem-solving skills.

Requirements

A minimum of 2 years of experience as a Business Office Manager.
Deep familiarity with Medicare, Medicaid, and insurance billing.
Proficiency in MS Office.
Hands-on experience with electronic medical records/billing software (like PointClickCare).
High school diploma or GED required.
Exceptional communication skills.
Exceptional problem-solving skills.
Ability to stay cool, calm, and collected in a fast-paced environment.

Nice To Haves

Experience in long-term care or a skilled nursing facility.
An Associate’s or Bachelor’s degree in business, accounting, or a related field.

Responsibilities

Oversee all business office functions, including resident billing, collections, financial record-keeping, and processing accounts receivable.
Manage resident trust accounts in strict compliance with federal/state regulations.
Work closely with families on payment plans.
Handle Medicaid eligibility verifications.
Serve as the liaison between the facility, families, and third-party payers.
Manage resident admissions paperwork.
Collaborate with clinical staff.
Ensure alignment with internal policies and regulatory standards.