Business Office Manager / Medicare & Medicaid Billing - Sequim, WA

Avamere•Sequim, WA

10d•Onsite

About The Position

The primary purpose of this role is to assist in the day-to-day accounting functions of the facility in accordance with current acceptable accounting practices, accounts receivable and cost reimbursement principles relating to nursing or assisted living facility operations, and as may be directed by the Administrator, Executive Director, or Regional Revenue Cycle Manager. This position involves managing accounts receivable, performing routine billing, ensuring payer tree accuracy, identifying and correcting billing discrepancies, and applying knowledge of skilled nursing insurance billing including Medicare, Medicaid, private insurance, HMOs, and co-insurances. The role also requires staying current with facility contracts and industry changes, communicating with residents regarding financial obligations, participating in monthly A/R reviews, and completing month-end close processes. Additionally, the Business Office Manager maintains accurate records of business office functions, engages as part of the management team, provides customer service, and reviews resident trust accounts. Responsibilities also include assisting in the implementation of accounting department functions, preparing monthly accrual logs, and assisting with expense reports and petty cash reconciliation. If required by the facility, the role may also involve accounts payable functions such as processing invoices, verifying payments, coding invoices, and communicating with vendors. Payroll functions may also be required, including preparing payroll, maintaining employee records, processing timecards, and managing payroll taxes. The role also involves reporting incidents of fraud, waste, or abuse and assisting in budget preparation.

Requirements

2 years of medical billing experience required, SNF preferred, including Medicare, Medicaid, HMOs.
Must have, as a minimum, three (3) years’ experience in bookkeeping or accounting practices.
Experience in SNF accounting preferred but not required.
Must possess, as a minimum, a high-school diploma or its equivalent.
Proficient in Microsoft word, excel, email, teams.
Must be knowledgeable of computers, data entry/retrieval, output, etc.
Must be able to read, write, speak, and understand the English language.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must be able to type 45 words per minute and use a 10-key calculator.
Must be able to complete tasks and meet deadlines with the potential for multiple interruptions throughout the workday.
Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting techniques.
Must be able to understand and conduct written and oral instructions.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
Must possess the ability to examine and verify financial documents and reports.
Must be able to prepare financial and other records in a systematic, neat, and legible manner.

Nice To Haves

Experience in SNF accounting preferred but not required.

Responsibilities

Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly, and monthly tasks and non negotiables.
Perform routine billing process by ensuring billing is set up, billed, and collected timely and accurately.
Ensure payer tree accuracy for all new admissions and payer changes as well as insurance verification upon admission and year end.
Identify, research and correct billing discrepancies timely and communicate with the administrator and regional support to problem solve and collect on difficult accounts.
Applies knowledge of skilled nursing insurance billing including but not limited to Medicare, Medicaid, private insurance, HMOs, and co-insurances.
Stays current with facility contracts along with industry changes, covered charges, and billing practices.
Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
Participated in monthly A/R review and completes necessary reports as required.
Complete the month end close within designated timeframe by utilizing the month end daily task form and month end check list.
Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash, and resident trust accounts.
Engage as part of the management team by actively contributing to problem solving, decision making, center and company-wide initiatives and attending management team meetings such as stand up, triple check, utilization review (UR) quality assurance performance improvement (QAPI), AR, and other meetings as required.
Provides prompt, professional, and courteous customer service to residents, family members, vendors, and outside representatives.
Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
Assist in implementing the day-to-day functions of the accounting department.
Prepare monthly accrual logs of open invoices and reclasses as directed.
Assist in preparing expense reports, petty cash reconciliation, etc.
Process and verify payment of invoices on a timely basis including verifying purchase orders and invoices match.
Verify invoices received for quantity, unit price, extensions, and discounts.
Forward invoices to appropriate department personnel for approval for payment.
Code invoices with appropriate chart of account number to assure that expenses are distributed to the correct expense account and vendors.
Communicate with suppliers/vendors concerning errors or questions on invoices.
Perform functions of computer/data processor efficiently and adequately.
Maintain and secure usernames and passwords.
Stay up to date on all programs and software that are utilized by Avamere
Ensure that resident admission contracts are signed and appropriately filed per BOM admission checklist.
Assist in preparing payroll, time sheets, etc., as directed.
Maintain payroll to include maintenance of employee records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc., as directed.
Report known or suspected incidents of fraud, waste and or abuse to the Administrator.
Assist in preparing budget and financial information as directed.

Benefits

Comprehensive medical, dental, and vision plans.
Low individual and family deductible.
401 (k) Plan: After 90 days of employment, with matching program.
Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
EAP Canopy with unlimited telehealth mental health visits.
Continuing Education and Higher Education Reimbursement.
Generous employee referral bonus program.
Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
Opportunities for growth and development within the company.
Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.