Business Office Manager (Jackson, MI)

NexCare WellBridge Senior Living•Jackson, MI

1d•Onsite

About The Position

The Business Office Manager is responsible for the processing and maintenance of patient billing, patient trust accounts, file management, and collection of patient bills. This role involves processing inpatient/outpatient charges, posting, billing and collections, assisting with billing for Medicare, Medicaid, Private Medical Insurance, and HMO’s, and completing Medicaid applications. The position also requires working closely with inter-disciplinary teams for monthly triple checks to ensure coding accuracy, providing information to auditors, coordinating financial reports, and communicating with guests and families about out-of-pocket costs.

Requirements

Two years Accounts Receivable experience
Excellent verbal and written English communication skills, including demonstrated ability to interact effectively with residents, physicians, visitors, and all facility personnel.
Good organizational skills, must be detail-oriented, with proven ability to meet deadlines.
Must be able to maintain the highest standards of integrity and confidentiality regarding patient information and records.

Responsibilities

Processing and maintenance of patient billing, patient trust accounts, file management, and collection of patient bills.
Process inpatient/outpatient charges, posting, billing and collections, ensuring all policies and procedures are complied with.
Assist with billing for Medicare, Medicaid, Private Medical Insurance, and HMO’s, and assist with completing Medicaid applications.
Work closely with inter-disciplinary teams to perform a monthly triple check to ensure that all coding in the system is accurate.
Provide information to home office and external auditors and coordinate preparation of departmental financial reports.
Speak with guests and families about out-of-pocket costs, and provide EPIC customer service at all times.