Business Office Director

The Vered•Encino, CA

22h•Onsite

About The Position

The Business Office Director is responsible for leading and managing the business office function and for supervising concierge and/or other support services at The Vered. The Business Office Director is responsible for the overall business operations of the community, which includes but is not limited to the core functional areas of, managing all aspects of invoicing residents, managing the payment of invoices from vendors, and employee relations. Additionally, this position provides support and assistance to the Executive Director. The Vered is a brand-new luxury Assisted Living and Memory Care community in Encino, California, proudly managed by Momentum Senior Living. Designed to redefine senior living through exceptional hospitality, innovative programming, and personalized care, The Vered offers team members the unique opportunity to help shape a new community from the ground up. As part of the Momentum Senior Living family, employees enjoy a collaborative culture, strong leadership support, and meaningful opportunities for professional growth and advancement. If you are passionate about serving seniors and want to be part of an organization committed to excellence, innovation, and career development, we invite you to join our team.

Requirements

High proficiency in Microsoft Office Suite, and Yardi or similar financial management systems.

Responsibilities

Manage resident census changes, billing, rent payments, ACH transactions, ancillary charges, rent increases, move-out/deceased resident final accounting, and refunds.
Review and distribute billing statements and ensure billing accuracy.
Monitor accounts receivable, conduct collection efforts, and maintain accurate resident financial records.
Process and support Long-Term Care Insurance (LTCI) claims and monthly billing submissions.
Oversee invoice routing, coding, approvals, and accounts payable processing through Yardi.
Reconcile credit card transactions, employee expense reports, and supporting documentation.
Support budgeting, financial reviews, vendor relations, record retention, and corporate reporting requirements.
Provide guidance to department leaders on accounting procedures, deadlines, and financial controls.
Coordinate onboarding, new hire orientation, personnel file management, training records, and certification renewals.
Ensure compliance with employment laws, benefits administration, background screenings, licensure verification, and leave management.
Serve as a resource for employee payroll, wage, and benefits inquiries.
Review timecards, ensure payroll accuracy, and maintain compliance with company policies and labor regulations.
Maintain OSHA, workers' compensation, and workplace safety compliance.
Ensure timely reporting and investigation of work-related injuries.
Maintain all required employment and operational records in accordance with company and regulatory standards.
Supervise accounting and administrative team members, including hiring, training, scheduling, performance management, coaching, and disciplinary action.
Foster operational excellence, employee engagement, revenue growth, and occupancy success through sound business practices.
Collaborate with the Executive Director and leadership team to support community operations and financial performance.