Business Office Director Mercer Hill at Doylestown

LCB Senior Living•Doylestown, PA

1d•Onsite

About The Position

LCB Senior Living is hiring a Business Office Director at Mercer Hill at Doylestown. This role is responsible for organizing and directing all functions of the business office and human resource function. The Business Office Director will manage account payables and receivables for resident accounts and vendors, coordinate pay arrangements, manage payroll, maintain personnel files and vacation records, sick and holiday time, and manage the residence Receptionist, providing backup support. This position also participates in budget preparation and planning. The essential duties and responsibilities include promoting the mission and core values of the Residence and LCB Senior Living, actively growing community occupancy by representing and interacting positively with potential residents, family members, and professionals, and ensuring the business office and reception areas operate in accordance with corporate policies, procedures, and State and local regulations. The role involves interpreting company policies, organizing and supervising all business office functions, requisitioning supplies and equipment, providing information and data for corporate reports, managing residence insurance programs, managing leaves of absence, verifying department logs of resident charges, handling deposits, utilizing the Yardi system for collections, coordinating pay arrangements, checking invoices and vouchers, maintaining vendor files, managing the payroll system, keeping accurate records of associate time off and overtime, maintaining associate and resident personnel records in accordance with policies and agency requirements, supervising the receptionist, conducting and attending training, participating in the Manager-on-duty program, responding to resident requests, and ensuring billing information is in accordance with resident agreements. The role also participates in bond tax credit programs and performs other requested duties.

Requirements

Knowledge of receivables and collections, general bookkeeping, wage and overtime laws and payroll functions.
Ability to work with department managers to ensure appropriate paperwork is completed and procedures are followed.
Ability to communicate effectively in English both orally and in writing.
Good organizational and personnel skills.
Computer knowledge essential.
Three or more years of experience in business office management, which includes bookkeeping and/or human resources responsibilities.

Nice To Haves

A Bachelors Degree in business from an accredited university is preferred.
Experience in the health care industry is preferred.

Responsibilities

Organize and direct all functions of the business office and human resource function.
Manage account payables and receivables for resident accounts and vendors; coordinating pay arrangements.
Manage payroll, maintain personnel files and vacation records, sick and holiday time.
Manage the residence Receptionist and provide backup support for same.
Participate in budget preparation and planning.
Promote the mission and core values of the Residence and LCB Senior Living.
Actively grow community occupancy by representing and interacting positively with potential residents, family members and professionals.
Ensure the business office and reception areas operate in accordance with corporate policies, procedures and State and local regulations.
Interpret company policies and procedures to associates, residents, family members, visitors, etc.
Organize, direct and supervise all business office functions in conjunction with department managers.
Requisition adequate supplies and equipment for the community while ensuring that all selected vendors are price competitive.
Provide information, collect data, complete reports to corporate office to facilitate billing and compilation of financial reports.
Manage the residence insurance programs, including workers compensation, health insurance and life insurance.
Manage leaves of absence.
Verify each department is maintaining logs of residents charges.
Copy and file checks received from residents and make a deposit daily.
Utilize Yardi system to ensure collection of accounts on a timely basis and report on the status of delinquent accounts.
Coordinate pay arrangement methods with the residents or their designees.
Check all invoices and vouchers and assist Department Managers with the coding of bills for payment.
Maintain vendor files.
Manage all aspects of the payroll system to include time reports, earnings, calculations, audit and distribution.
Keep accurate records of vacation, holiday, sick leave, overtime and leaves of absence.
Maintain all associate personnel records in accordance with all residence policies and procedures and requirements of outside agencies such as EOEA and GAFC.
Maintain all resident files in accordance with policies of property and outside agencies such as EOEA and GAFC.
Supervise the receptionist and provide backup support for the reception desk.
Conduct and/or attend required in-service training and orientation.
Participate in the Manager-on-duty program.
Respond to resident requests.
Ensure that all billing information is in accordance with residents agreements.
Participates in bond tax credit program by insuring required paperwork is received in a timely manner and that enough residents are qualified per regulation where applicable.
Other duties as requested.