Business Office Coordinator - REMOTE

Acadia Healthcare • Philadelphia, PA

3d • Remote

About The Position

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. This role involves auditing admission packets, verifying benefits and patient demographic information, and providing financial counseling to patients and/or guarantors. The coordinator will also manage patient financial obligations, assist with financial disclosure paperwork, process adjustment forms, and create promissory notes for payment arrangements. Daily updates to collection logs and weekly reviews with the Board of Directors are also key responsibilities. The role requires gathering and interpreting system data to initiate strategic steps for payment.

Requirements

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Auditing admission packets and verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc).
• Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log.
• Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED