Business Office Coordinator

New Perspective•Washington, PA

3d•Onsite

About The Position

As the Business Office Coordinator, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. You will act as a hospitality ambassador at all times and comply with federal and state laws and regulations as well as the Company’s policies and procedures.

Requirements

High School diploma or GED equivalent or equivalent of relative experience.
Strong computer skills and ability to interact with a variety of electronic devices.
Strong administrative and organizational skills.
Ability to work in a team environment with strong communication and interpersonal skills.
Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
Ability to work a flexible schedule, including weekends and holidays.
Ability to communicate effectively verbally and in writing using the English language.
Ability to prioritize and effectively manage multiple tasks simultaneously.

Nice To Haves

Experience working with older adults in senior living, long-term care, home health or other health care setting a plus.

Responsibilities

Sends monthly payables to Resource Center Accountant
Assists with collections of resident invoices.
Answers incoming calls with a smile and provides routine information to callers.
Maintains compliance with applicable federal, state, and local regulations, to include HIPAA and resident rights, and all New Perspective policies.
Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
Screens and directs all visitors.
Assist in promoting positive Family Communication.
Communicate and interact with residents, families and team members in a kind, respectful and effective way.
Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
Attend and participate in all required training, team meetings, online learning resources, and others as required.
Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.