Business Office Associate

Lexington Medical Center • West Columbia, SC

1d • Onsite

About The Position

Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Requirements

• High School Diploma or Equivalent
• 6 months in a related field involving administrative support and customer service activities
• Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program

Responsibilities

• Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
• Demonstrates appropriate communication of information to all ages (Infant, Child, Adolescent, Adult, Geriatric).
• Demonstrates responsiveness to all patients and office staff requests.
• Demonstrates performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
• Provides/Performs Communication (Telephone, Orders/Messages).
• Provides/Performs Scheduling (Referrals, Appointments, Ancillaries, Surgeries, Hospital Admissions).
• Provides/Performs Medical Records tasks (Documentation, Forms, Electronic chart maintenance, Image files, Faxing, Copying).
• Handles Mail - In and Out.
• Manages Office Operations including entering/verifying/correcting patient demographics and insurance information, obtaining necessary signatures and consents, posting charges/payments, collecting payment for office visits, daily updates, deposits, maintaining cash drawer, screening and collecting unpaid balances, financial counseling, working accounts receivable, and precertification/authorization.
• Operates and is responsible for general office equipment (fax machine, copier, etc.), including routine maintenance, ordering of supplies, log sheets and cleaning.
• Handles In-service/Education tasks including Department Orientation and Annual Training.
• Manages Clerical log sheets/audits (Samples, Equipment).
• Handles other duties such as Coding (E&M/basic visits, Office procedures/complex visits, Surgeries, Hospital Services), Correspondence, Statistical reports, Accounts payable, Payroll, and acting as a Chaperone.
• Provides support and guidance for clerical policies and procedures.
• Performs all other duties as assigned.

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• Employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED