Business Office Associate

NorthPointe Christian Schools•Grand Rapids, MI

20h•Onsite

About The Position

The Business Office Associate contributes to the overall functioning and successful operation of the Business Office, providing timely, efficient, high-quality accounting support to the Director of Finance as well as families, staff, and vendors. The person is responsible for processing financial transactions and maintaining accounting systems with accuracy and a high degree of confidentiality. The Business Office Associate is a key employee who actively engages in NorthPointe Christian’s mission of “Equipping students to impact their world for Jesus Christ.” This position is full-time, 40 hours per week, year round.

Requirements

Active Christian in agreement with and willing to sign the NorthPointe Christian School’s Foundational Statements.
Bachelor’s degree required.
Able to pass required background checks and fingerprint screening.
Proficient with Microsoft Excel.
Microsoft & Google Suite, and various cloud-based software.
Professionally represents the school in interactions with parents, vendors, community, staff, and students.
Remain professional in attire and behavior.
Exercises initiative and judgment in planning and organizing work, efficiently accomplishing work assignments, and solving problems.
Ability to maintain the strictest confidentiality.
Customer service oriented.
Detail-oriented and highly organized.
Possesses time management skills and the ability to prioritize work.
Frequently reach with hands and arms.
Frequently use manual dexterity and/or mobility to grasp and/or manipulate objects and operate equipment.
Use repetitive movements (motions) of the wrists, hands, and/or fingers.
Able to sit for extended periods of time and stand occasionally.
Able to lift, move, push, or pull up to 25 pounds.
Use close vision, distance vision, color vision, peripheral vision, depth perception, and possess the ability to adjust focus.
Sufficiently hear and distinguish sounds in person and on the telephone.

Nice To Haves

Accounting/bookkeeping experience preferred.
working knowledge of Lookups & Pivot tables desired.
knowledge of QuickBooks is a plus.

Responsibilities

Support the School’s Foundational Statements and mission through word and deed.
Participate in a minimum of two “mission-building” activities throughout the school year.
Maintain confidentiality of all matters pertaining to students, employees, and donors as outlined in NPC’s Confidentiality Agreement.
Follow protocols in the employee handbook and respect decisions made by leadership.
Manage the entire tuition billing process in collaboration with Admissions, HR, Development, and the Business Office.
Set up tuition billing accounts for new and returning students and ensure all charges and credits are added correctly.
Make adjustments as needed.
Communicate with new families and walk them through getting their account set up.
Answer questions from parents and third parties related to tuition billing.
Ensure data integrity for timely reporting.
Maintain procedures manual for all workflows.
Track tuition payments made at school and post them to the appropriate billing account.
Liaise with supporting churches to ensure correct billing and communication.
Monitor tuition receivable for past due accounts, contact families for payment, track interactions, and escalate issues as needed.
Own the tuition assistance process and provide timely customer service.
Review tuition assistance applications in FACTS for completeness and manage the award process.
Follow up with applicants to ask clarifying questions, communicate status, and obtain needed documents.
Process awards to the tuition billing accounts.
Create statistical reports for management.
Process employee reimbursements.
Manage A/P approval software, including manager permissions, workflows, approvals, syncing, and exports.
Enter & reconcile transactions for revolving accounts and utilities.
Fund & record transactions for prepaid accounts.
Backup person for entering invoices and issuing checks.
Assist staff with questions and approvals, and credit line adjustments for corporate cards.
Review staff transactions to ensure correct coding and receipting for corporate cards.
Manage the software to ensure correct permissions and accounts for all cardholders.
Prep data file monthly for upload to the general ledger for corporate cards.
Order new cards, maintain agreements, and train new staff on card usage and procedures.
Send and track invoices to customers/sponsors.
Own all electronic funds collections by assisting staff in determining which option will work for them, setting up payment forms, and entering transactions from the various programs.
Bill incidental expenses in the tuition billing system as needed.
Communicate payments, reports, and past-due invoices to staff.
Bill Colt Care charges weekly.
Enter deposits into QuickBooks, ensuring all items are posted correctly.
Maintain the cash receipts log and communicate receipts to the appropriate departments.
Manage all NPC-initiated ACH debits and credits within the banking system.
Set up summer camp registration software annually and support the athletic department with rosters, refunds, and troubleshooting.
Calculate & make the entry to assign transportation charges to departments.
Record & reconcile Square transactions via data export and pivot tables.
Tie out donation and general ledger entries regularly.
Download bank statements and ensure all transactions are entered into QuickBooks monthly.
Provide backup for answering phone calls and welcoming guests.
Assist with TRIP bookkeeping process.
Maintain Procedures Manual in OneNote for job duties.