Business Office Associate

Lexington Medical Center

22h • Onsite

About The Position

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer. Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary
Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Requirements

• High School Diploma or Equivalent
• 6 months in a related field involving administrative support and customer service activities
• Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
• None. (Required Certifications/Licensure)
• None. (Required Training)

Responsibilities

• Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
• Demonstrates appropriate communication of information to all ages (Infant, Child, Adolescent, Adult, Geriatric).
• Demonstrates responsiveness to all patients and office staff requests.
• Demonstrates performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
• Provides/Performs Communication (Telephone, Orders/Messages).
• Provides/Performs Scheduling (Referrals, Appointments, Ancillaries, Surgeries, Hospital Admissions).
• Provides/Performs Medical Records maintenance (Documentation, Forms, Electronic chart maintenance, Image files, Faxing, Copying).
• Provides/Performs Mail - In and Out.
• Provides/Performs Office Operations (Enter/Verify/Correct patient demographics and insurance information, Obtain necessary signatures and consents, Post charges/payments, Collect payment for office visits, Daily updates, Deposits, Maintain cash drawer, Screening and collecting unpaid balances, Financial counseling, Work accounts receivable, Precertification/Authorization).
• Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning) - General Office Equipment, i.e., fax machine, copier, etc.
• In-service/Education (Department Orientation, Annual Training).
• Clerical log sheets/audits (Samples, Equipment).
• Other (Coding - E&M/basic visits, Office procedures/complex visits, Surgeries, Hospital Services, Correspondence, Statistical reports, Accounts payable, Payroll, Chaperone).
• Provides support and guidance for clerical policies and procedures.
• All other duties as assigned.

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• Employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED