year) @ Northwood Tech New Richmond Campus

Northwood Technical College•New Richmond, WI

12h•Onsite

About The Position

Northwood Technical College is seeking applications from qualified candidates for a full-time Business Office Associate at the New Richmond Campus. The Business Office Associate supports the daily financial operations of the campus under the supervision of the Bursar. This role ensures accurate processing of financial transactions, compliance with college policies and procedures, and provides high-quality service to students, staff, and external partners.

Requirements

Associate’s degree in related field
Three years related work experience
Ability to communicate effectively both written and verbally
Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
Ability to contribute to a team environment while maintaining positivity and professionalism
The ability to interpret policies, apply business processes and deal with information that is sensitive or highly confidential is essential.
Strong customer service skills that focus on creative problem solving
Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
Collaborative team player with a positive and professional attitude
Skilled in interpreting policies, applying business processes, and handling sensitive or highly confidential information
Ability to obtain driver’s license and insurance coverage in accordance with College policy

Nice To Haves

Previous accounting experience

Responsibilities

Actively embody and promote Northwood Tech’s Values: Collaboration – Value relationships that enhance learning and promote economic development. Innovation - Embrace the latest theories and technologies to support student and community success. Excellence – Prioritize high quality education, services, and continuous improvement in a dynamic learning environment. Community – Value our deep connections to our communities by working together to provide solutions through student success. Support – Empower individuals by supporting their success with quality experiences and services designed to meet their needs. Integrity – Uphold honesty and accountability in a diverse, open, and ethical learning and working environment. Respect – Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
Process cashiering and departmental payment transactions using PeopleSoft
Prepare and reconcile daily deposits
Set up and maintain organizational and third-party contract accounts, including billing and student assignments
Monitor accounts, run queries, and follow up on past-due balances including issuing collection notices
Resolve billing discrepancies and provide guidance on tuition, fees, and payment options
Deliver cross-functional customer service to students, faculty, staff, and external agencies
Participate in system testing, process documentation, and campus/college committees
Provide collegewide focused support in a core functional area(s)
Other duties as assigned