Business Office Assistant
About The Position
Vasona Creek Healthcare Center is seeking a dedicated, full-time Business Office Assistant to join our administrative team in Los Gatos, CA. We offer a competitive wage of $25.00 – $35.00 per hour along with a comprehensive benefits package. About Us Vasona Creek Healthcare Center provides exceptional skilled nursing, rehabilitation, and long-term care services. We pride ourselves on creating a supportive, team-oriented workplace dedicated to delivering top-tier care to our community. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.
Requirements
- Minimum 1–2 years of clerical or accounting experience (healthcare or skilled nursing facility experience highly preferred).
- Proficiency in Microsoft Office (Word, Excel) and electronic health record/billing software (e.g., PointClickCare).
- Strong interpersonal skills and a compassionate customer-service mindset.
- Exceptional organization skills with a high level of accuracy in data entry.
- High School Diploma or equivalent required.
Nice To Haves
- Associate’s degree in business or finance is a plus.
Responsibilities
- Assist with Medicare, Medi-Cal, and private insurance billing processes.
- Track, log, and reconcile resident trust accounts and daily facility collections.
- Answer phone calls, greet visitors, and assist residents and families with billing questions.
- Maintain accurate financial records, census logs, and resident files in compliance with HIPAA.
- Manage incoming/outgoing mail, order office supplies, and support the Business Office Manager.
Benefits
- Comprehensive health, dental, and vision insurance
- Paid Time Off (PTO) and paid holidays
- 401(k) retirement plan with company match
- Life insurance and short-term disability
- Career advancement opportunities in healthcare administration
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
