Business Office Assistant - FT

EveryAge•High Point, NC

8d•Onsite

About The Position

We are seeking a Business Office Assistant to support the daily financial and administrative operations of our community. This role is essential in ensuring accurate billing, maintaining financial records, supporting residents and families, and providing exceptional customer service.

Requirements

High School Diploma or equivalent.
Experience with Accounts Payable and Accounts Receivable.
Strong mathematical and clerical skills.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Excellent organizational and time-management abilities.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and handle sensitive information professionally.
Excellent communication and customer service skills.

Nice To Haves

Experience in healthcare, long-term care, assisted living, or skilled nursing environments.
Knowledge of Medicare, Medicaid, insurance billing, and resident account management.
Experience with census tracking and financial reporting systems.

Responsibilities

Manage Accounts Payable and Accounts Receivable processes.
Process invoices, payments, deposits, and billing transactions accurately and on time.
Prepare and submit Accounts Receivable data in a timely manner.
Process Medicare, Medicaid, private pay, and insurance billings.
Review monthly statements and coordinate distribution.
Research and resolve resident billing questions and concerns.
Investigate and resolve vendor billing discrepancies.
Reconcile guest meal, tray, and ancillary service charges.
Reconcile and balance accounts, bank records, and checkbooks.
Maintain organized and accurate financial records and files.
Manage petty cash funds, including disbursements and replenishment.
Maintain daily census records and track admissions, move-ins, discharges, move-outs, room changes, Level of Care changes, and resident deaths.
Ensure all census changes are accurately reflected for proper billing.
Receive and deposit resident Social Security checks when required.
Perform clerical duties including data entry, filing, correspondence, and record maintenance.
Prepare financial, operational, and statistical reports as needed.
Order office supplies and maintain inventory levels.
Prepare and update medication drug exemptions every six months.
Support the Business Office in maintaining compliance with company policies and regulatory requirements.