Skilled Nursing Facility Business Office Assistant / Receptionist

Atrium Centers Austinburg Nursing & Rehabilitation•Austinburg, OH

18h•Onsite

About The Position

Atrium Centers is seeking a Business Office Assistant / Receptionist to support the daily operations of its skilled nursing facility in Austinburg, Ohio. The role provides administrative, financial, and customer-service support to residents, families, visitors, and team members. Duties include maintaining business office records, assisting with payroll and accounts payable and receivable, supporting Resident Trust Fund management, and helping ensure accurate documentation and confidentiality. The assistant also supports the Business Office Manager and contributes to a safe, organized, and professional office environment.

Requirements

Previous administrative or business office experience preferred.
Basic knowledge of accounting, payroll, and office procedures preferred.
Computer proficiency, including Microsoft Office and data entry systems, preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities, follow instructions, and meet deadlines.
Professional written and verbal communication skills.
Commitment to confidentiality, accuracy, and professionalism.
Ability to work cooperatively with residents, families, and fellow team members.
Positive, dependable, and team-focused attitude.
Excellent attendance and reliability.
Must meet all required pre-employment health, background, and regulatory requirements.

Nice To Haves

Previous administrative or business office experience.
Basic knowledge of accounting, payroll, and office procedures.
Computer proficiency, including Microsoft Office and data entry systems.

Responsibilities

Answer phones, greet visitors, perform data entry and typing, distribute mail, and maintain office supplies.
Assist with payroll, benefit forms, personnel files, and team member records.
Process accounts receivable payments, prepare bank deposits, and help prevent past-due resident accounts.
Assist with Resident Trust Fund management and prepare resident funds for outings as directed.
Support accounts payable through vendor communication, invoice processing, and payment documentation.
Maintain accurate census records, financial reports, and business office documentation.
Assist the Business Office Manager with daily operations and provide coverage as needed.
Promote positive relationships with residents, families, visitors, and team members.
Assist with center tours and marketing or community outreach efforts as needed.
Protect confidential information and follow HIPAA, Residents’ Rights, and applicable regulatory requirements.
Participate in team meetings, training, and quality improvement initiatives.
Maintain a safe, organized, and professional business office environment.