Business Office Assistant / Medical Biller

PACS•Los Gatos, CA
•$25 - $35•Onsite

About The Position

Vasona Creek Healthcare Center is seeking a dedicated, detail-oriented Business Office Assistant / Medi-Cal Biller to join our administrative team in Los Gatos, CA. This is a full-time opportunity for an experienced professional with Skilled Nursing Facility (SNF) billing experience who is passionate about supporting quality resident care through accurate financial and administrative operations.

Requirements

  • Minimum of 1 year of Medical Billing experience in a Skilled Nursing Facility (SNF).
  • Working knowledge of Medi-Cal and HMO
  • Experience with accounts receivable and collections.
  • Proficiency in Microsoft Office (Word and Excel).
  • Experience using billing software and electronic medical records, preferably PointClickCare.
  • Excellent organizational skills with strong attention to detail.
  • Professional communication and customer service skills.
  • High School Diploma or equivalent.

Nice To Haves

  • Associate's degree in Business, Accounting, Finance, or a related field.
  • Experience working in long-term care or post-acute healthcare settings.

Responsibilities

  • Process and manage Medi-Cal for a Skilled Nursing Facility.
  • Assist with accounts receivable, payment posting, collections, and claim follow-up.
  • Maintain resident trust accounts and reconcile daily financial transactions.
  • Ensure accurate billing documentation and compliance with Medi-Cal facility policies.
  • Answer phones, greet visitors, and assist residents and family members with billing inquiries.
  • Maintain resident financial records, census reports, and business office documentation.
  • Order office supplies, process incoming and outgoing mail, and provide administrative support to the Business Office Manager.
  • Collaborate with clinical and administrative departments to ensure timely and accurate reimbursement.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Paid Time Off (PTO) and paid holidays
  • 401(k) retirement plan with company match
  • Life insurance and short-term disability insurance
  • Career growth and advancement opportunities
  • Supportive, team-oriented work environment
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