Business Manager

Seasons Retirement Communities LP • Brantford, ON

5d • Onsite

About The Position

This role is responsible for all aspects of office and clerical duties for residents and service team members. As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector. Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way!

Requirements

• Covid-19 vaccination is mandatory
• Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
• Strong Communication Skills; both oral and written
• Exceptional Customer Service and Conflict Resolution skills
• Current CPR & First Aid Certification
• Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)
• All applicants must be legally entitled to work in Canada.
• As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Nice To Haves

• preference for Certification or Diploma in Administration

Responsibilities

• Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
• Provide support to the community for all aspects of operations
• Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
• Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
• Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree