Business Manager

Gebhart HoldingsWabash, IN
Onsite

About The Position

The Business Manager is responsible for the overall success and profitability of the restaurant. This role provides leadership and oversight to the General Manager and management team while ensuring operational excellence, financial performance, and alignment with company goals. The Business Manager serves as the strategic leader of the business, balancing guest satisfaction, team development, and financial results.

Requirements

  • 5+ years of restaurant management, hospitality leadership, or business management experience
  • Proven experience leading managers and developing high-performing teams
  • Strong financial acumen, including budgeting, forecasting, and cost management
  • Exceptional leadership, communication, and interpersonal skills
  • Strong analytical, problem-solving, and decision-making abilities
  • Ability to balance strategic planning with operational execution
  • Working knowledge of scheduling, inventory, POS systems, and financial reporting
  • Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, and climbing stairs.
  • Medium work. Exerting up to thirty-five (35) pounds regularly and up to fifty (50) pounds occasionally.
  • Ability to determine the accuracy, neatness, and thoroughness of the work assigned, including to make general observations of facilities.

Nice To Haves

  • ServSafe Manager certification preferred

Responsibilities

  • Oversee overall restaurant profitability, financial performance, and business operations
  • Manage budgets, labor costs, food costs, inventory, and operating expenses
  • Review financial reports and key performance metrics to identify opportunities for improvement
  • Develop and implement strategies to increase revenue and operational efficiency
  • Directly supervise, coach, and support the General Manager
  • Establish performance expectations and accountability for restaurant leadership
  • Assist with recruiting, hiring, and retention strategies for management positions
  • Foster a positive culture that promotes teamwork, accountability, and employee engagement
  • Support leadership development and succession planning efforts
  • Ensure the General Manager and leadership team execute company standards consistently
  • Monitor guest satisfaction, service quality, cleanliness, and operational performance
  • Conduct regular reviews of restaurant operations and implement corrective actions when needed
  • Ensure proper execution of opening, closing, and operational procedures
  • Maintain alignment between Front-of-House and Back-of-House operations
  • Ensure compliance with health, safety, food handling, and sanitation regulations
  • Monitor compliance with company policies and applicable employment laws
  • Oversee workplace safety initiatives and risk management practices
  • Ensure all required licenses, permits, and certifications remain current
  • Identify opportunities for operational improvements and business growth
  • Analyze market trends, guest feedback, and competitive activity
  • Lead special projects and continuous improvement initiatives
  • Collaborate with ownership on long-term business objectives and strategic planning
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