Business Manager, Bloomindales Aventura

Guerlain•Aventura, FL

5d•Onsite

About The Position

The Guerlain Business Manager at Bloomingdale's Aventura is responsible for driving retail excellence, achieving sales targets, and representing the Guerlain brand to the highest standard of luxury. This role requires a dynamic retail professional with a proven track record in sales execution, team leadership, and visual merchandising. The Business Manager will oversee a team of two Beauty Consultants, manage stock optimization, execute in-store events, and cultivate a strong partnership with Bloomingdale's store management and the Guerlain Account Executive.

Requirements

Minimum 2–3 years of retail management experience in luxury beauty, cosmetics, or high-end retail; proven success in retail execution and target achievement.
Demonstrated ability to lead, coach, and develop a high-performing retail team.
Exceptional interpersonal, communication, and relationship-building skills; professional liaison capabilities with corporate and department store management.
Strong proficiency in inventory control, scheduling, event planning, and visual merchandising standards.
Ability to work a flexible retail schedule, including weekends, holidays, and peak retail hours.

Responsibilities

Drive and exceed individual and counter sales targets, key performance indicators (KPIs), and retail objectives.
Partner closely with the Guerlain Account Executive to analyze business performance, identify growth opportunities, and execute strategic action plans.
Collaborate with local Guerlain Ambassadors to oversee and execute successful Spa Room events and targeted clienteling initiatives.
Prepare for and successfully host leadership and executive visits, ensuring flawless execution of brand standards and product presentations.
Coach, mentor, and develop a team of Beauty Consultants to elevate selling skills, client service standards, and product knowledge.
Manage operational staffing responsibilities, including scheduling, coverage planning, and time-off tracking to align with peak business hours and traffic patterns.
Conduct regular performance discussions and foster a motivating, results-driven team environment.
Responsible for Rise Objectives and working with Account Executive on individual Beauty Consultant performance discussions.
Maintain impeccable Visual Merchandising standards in alignment with Guerlain global brand guidelines at all times.
Oversee inventory and stock optimization, including stock levels, replenishment, inventory counts, and minimizing shrink.
Execute engaging in-store promotional events and product launches that drive traffic and acquire new clients.
Serve as the primary liaison between Guerlain and the Bloomingdale's Aventura management team to align on store initiatives, event spaces, and operational guidelines.
Maintain clear and consistent communication with the Guerlain Account Executive regarding inventory needs, marketing support, and business trends.