Business Manager 1500-2500 - Remote, Washington

Berkshire Group, LLC•Washington, DC

17h•$1,500 - $2,500•Remote

About The Position

Berkshire Residential Investments is a people-first real estate investment company that values the impact they make as a company and the time spent together in high-performing teams. They value individual skills and perspectives to best serve their employees, investors, residents, and other stakeholders. They are interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day. The company offers an environment of entrepreneurial spirit, a culture of expertise, and a people-first approach that allows employees to thrive while continuing to grow in their careers. Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all stakeholders by attracting fun, engaging talent committed to excellence. They own and manage their own properties, and their people are their differentiating asset. The company's vision is to kindle an exceptional experience one relationship, one investment, and one neighborhood at a time. As a Business Manager, you will be experienced in all resident financial and auditing activities in the multifamily industry. This remote role will lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with a unit count of 1500 – 2500, significantly impacting revenue and occupancy. You will partner with the onsite property management team to effectively manage resident accounts and ledgers.

Requirements

At least three years in property management (Multifamily preferred).
At least two years of great Customer Service/Sales skills.
At least two years of experience in Account Receivables/Payables.
Past YARDI experience (strongly preferred).
Ability to get the most out of computer software and effectively apply knowledge to solve financial and operational issues.
Best communication skills, being able to keep the property teams informed and residents thinking you are the friendliest collector they have ever met.

Nice To Haves

Multifamily property management experience.
Past YARDI experience.

Responsibilities

Actively pursue recovery of delinquent monies and provide a list of delinquent accounts to attorneys for eviction action in accordance with state and local laws.
Work to help reduce current resident delinquency while helping residents to achieve sustainable outcomes.
Ensure proper handling and scheduling of evictions and abandoned units.
Research and maintain accurate resident accounts and balances and promptly make corrections where needed.
Process FAS, send former accounts to collection agency, process all security deposit dispositions in accordance with policy, and maintain routine collections processes according to state and local laws.
Understand, operate, and manage the computer receivables systems in accordance with company policies and procedures.
Review rental applications and sign approvals or rejection of prospects.
Build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service.
Manage 1500 - 2500 units.