Business Manager - Division of Student Success - UTK

University of Tennessee•Knoxville, TN

12d•Onsite

About The Position

The Business Manager is a key member of the Division of Student Success Finance and administrative team, responsible for overseeing, coordinating, and managing financial and business operations across the division. The position provides leadership in financial reporting, internal controls, budget administration, accounts payable and receivable, operational processes, and compliance with university policies and procedures. The Business Manager supervises Accounts Payable and Accounts Receivable staff and a team of interns or students. The role serves as the day-to-day contact for divisional budget questions and business operations, provides consultation and training on financial policies and procedures, and liaises with university administrative offices. It also oversees divisional technology needs, including strategic planning, coordination with central OIT, equipment deployment, and setup.

Requirements

Bachelor’s degree.
At least 2 years of progressively responsible accounting or fiscal management experience in higher education, non-profit, or governmental environments.
Extensive experience with Microsoft Office Suite.
Strong analytical, finance, and budget management skills.
Ability to prioritize and manage complex projects in a fast-paced environment while maintaining attention to detail and accuracy.
Excellent leadership, administrative, and problem-solving skills.
Ability to research and analyze financial information and make appropriate recommendations and projections.
Strong interpersonal, time management, communication, and organizational skills.
Knowledge of Microsoft Office Suite.
Proficiency with spreadsheets, databases, and accounting software.
Knowledge of accounting principles.
Understanding of grants accounting and restricted gift accounts.
Legally authorized to work in the United States on a full-time basis without requiring now or in the future sponsorship for employment-based visa status.

Nice To Haves

Master’s degree.
Experience with Banner (student information system) and Taleo (HR system).
Experience with Oracle (DASH).
Experience in Enrollment Management, Student Success, or Student Life.
Experience with financial modeling and analysis.
Active CPA Certificate.
Working knowledge of SAP or equivalent software.
General knowledge of enrollment management, admissions cycle, and financial aid/scholarships.
Knowledge of university fiscal and human resource policies.

Responsibilities

Prepare monthly, quarterly, annual, and ad hoc financial reports.
Oversee financial operations, including ledger reconciliations, auditing, transaction review, and internal controls.
Review financial documentation and transactions for accuracy and compliance.
Respond to auditor and external inquiries.
Serve as a backup financial approver for divisional departmental managers.
Review and approve select DASH workflow transactions.
Manage DASH Finance/ERP and operations access requests.
Complete required university compliance and other annual reports.
Supervise Accounts Payable and Accounts Receivable staff.
Oversee invoices, contracts, reimbursements, deposits, and journal entries.
Monitor outstanding receivables and collection activities.
Resolve payment, billing, and account-related issues.
Coordinate divisional business operations and administrative processes.
Oversee inventory management and equipment tracking.
Coordinate office logistics, space planning, and operational support activities.
Develop and maintain standard operating procedures.
Serve as a backup School Certifying Official for the Veterans Business Administration department.
Attend meetings, conferences, and workshops to represent the division as required.
Manage fiscal year-end activities.
Serve as the day-to-day contact for divisional budget questions and business operations.
Provide consultation and training on financial policies and procedures.
Serve as a liaison with university administrative offices.
Oversee and facilitate the division's technology needs, including strategic plans, liaison with central OIT, equipment deployment, and setup.
Supervise a team of interns or students to accomplish the work.
Assist the Director with annual budget preparation, forecasting, and financial planning.
Prepare Deferred Revenue and Aged Receivable reports.
Coordinate vendor registration through PaymentWorks.
Monitor procurement card reconciliation compliance.
Investigate and resolve financial discrepancies.
Perform financial modeling and forecasting.
Perform other duties as assigned.