Business Manager- Department of Diagnostic Radiology

City of Hope•Duarte, CA

13d

About The Position

The Business Manager supports the Department of Diagnostic Radiology across City of Hope’s Duarte and Lennar campuses and is responsible for the department’s administrative, operational, and financial performance. Reporting to the Chair and Department Administrator, the role performs complex data analysis, financial evaluations, and report preparation to support departmental planning, decisions, and implementation. The Business Manager works closely with the Department Administrator on project planning and execution, leads management of strategic initiatives to improve productivity, capacity and utilization, resource management, and patient experience, and identifies performance improvement opportunities. The position serves as the primary point of contact for operational data and information and provides direct oversight of staff.

Requirements

Bachelor’s degree in healthcare, business, or a related field.
At least 3 years of business or operations experience, preferably in a healthcare environment.
Excellent interpersonal, communication, and organizational skills.
Efficient time management and attention to detail.
Strong financial analysis and project management skills.

Nice To Haves

Master’s degree.
Experience within radiology business operations.

Responsibilities

Co-manage departmental operating and PSA budgets, including annual budget development, forecasting, expense reconciliation, payroll, cost transfers, invoices, and stipends.
Oversee departmental financial requests and expenditures, including ERP, facilities, travel, catering, physician and consultant payments, and other operational expenses.
Manage departmental operations and strategic projects, including project planning, timelines, resource allocation, and implementation of key initiatives.
Support faculty and staff administration, including onboarding and offboarding, faculty affairs, appointments and promotions, performance evaluations, and supervision of administrative staff.
Coordinate departmental facilities and space planning, including installations, renovations, remodels, and other operational needs.
Manage departmental contracts from identification and negotiation through execution, monitoring, and ongoing performance management.
Partner with Finance, Research, Faculty Affairs, Legal, Facilities, IT, Supply Chain, Clinical Operations, and other organizational stakeholders to support departmental needs.
Analyze financial and operational data, productivity metrics, utilization, capacity, and trends to develop recommendations, business justifications, and process improvements.
Help lead strategic initiatives to improve productivity, capacity and utilization, resource management, and patient experience.