Business Manager (Personal Chef)

Snellito Labs•Austin, TX

20d•Onsite

About The Position

Eat Cook Joy is on a mission to revolutionize the way people experience food by building the next-generation infrastructure for the food industry. We empower small food service providers to offer personalized services at accessible price points, enabling them to thrive in a competitive market. In just a short time, we’ve achieved close to half a million in annualized revenue, built the world’s first back-office prototype designed for small food service providers, and proven a profitable business model. We’re just getting started. We are seeking a General Manager with deep expertise in the food service industry, particularly in personal chef services or catering. This role is ideal for someone who has successfully run and scaled a food business and is passionate about operations, customer experience, and business growth.

Requirements

10+ years running or managing a personal chef business, catering service, or high-end food service company.
Proven track record of scaling a food business while maintaining quality.
Deep understanding of Texas food safety laws & regulations.
Strong leadership skills with the ability to hire, train, and manage chefs & staff.
Business acumen with expertise in operations, marketing, and financial management.
Excellent client relations skills, able to work with high-end clientele and deliver top-tier service.
Must be based in Texas (preferably Austin).

Responsibilities

Oversee & Grow Business Operations: Manage the day-to-day operations of Eat Cook Joy, ensuring seamless execution of personal chef services.
Develop and implement growth strategies to scale the business while maintaining quality and client satisfaction.
Build and maintain relationships with clients, chefs, and food suppliers.
Chef & Team Management: Recruit, train, and manage a team of highly skilled personal chefs.
Develop chef onboarding and performance standards to maintain exceptional service quality.
Ensure compliance with food safety regulations and industry best practices.
Client Experience & Business Development: Oversee customer relations and retention strategies to enhance client satisfaction and loyalty.
Implement marketing and sales initiatives to attract new clients and expand brand awareness.
Develop service packages and pricing strategies tailored to different client needs.
Financial & Operational Management: Manage budgets, pricing, and profit margins to ensure financial sustainability.
Optimize operational workflows to improve efficiency and scalability.
Utilize technology and data to enhance service delivery and client experience.